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NOTICE DATE: September 11, 2023
NOTICE TYPE: CNP-M-A090523-11 – UPDATE
SHORT DESCRIPTION: National Weather Service Heat Advisory – CenterPoint Energy Suspension of Disconnect for Non-Pay Orders has expired.
INTENDED AUDIENCE: Retail Electric Providers
LONG DESCRIPTION: The National Weather Service heat advisory in effect for the CenterPoint Energy Service Territory, Extreme Weather Moratorium on Disconnects that began on Tuesday, September 5, 2023, expired at
9:00 PM CDT Saturday, September 9, 2023.
The National Weather Service Heat Advisory underlying this DNP moratorium covered Austin, Brazoria, Chambers, Colorado, Fort Bend, Galveston, Harris, Liberty, Matagorda Montgomery, Waller, and Wharton Counties. As noted in Sec. 7.6.5.4
of the ERCOT Retail Market Guide, it is CNP’s practice to suspend DNPs across our entire territory when the National Weather Service issues a Heat Advisory for a county within our territory.
In accordance with PUC rules, DNP orders were not executed during the DNP Moratorium for customers in the below counties. CenterPoint Energy will resume working DNP orders in these counties on the date specified in the table below unless
a new heat advisory is declared.
Red = New counties added
Yellow = Counties extended
White = No new updates
Green = Counties where CenterPoint Energy will resume disconnecting effective today
County Name |
Effective Date of DNP Moratorium |
Last Date of DNP Moratorium |
Date DNP Orders Resume |
Austin |
9/5/2023 |
9/11/2023 |
9/12/2023 |
Brazoria |
9/5/2023 |
9/11/2023 |
9/12/2023 |
Chambers |
9/5/2023 |
9/11/2023 |
9/12/2023 |
Colorado |
9/5/2023 |
9/11/2023 |
9/12/2023 |
Fort Bend |
9/5/2023 |
9/11/2023 |
9/12/2023 |
Galveston |
9/5/2023 |
9/11/2023 |
9/12/2023 |
Harris |
9/5/2023 |
9/11/2023 |
9/12/2023 |
Liberty |
9/5/2023 |
9/11/2023 |
9/12/2023 |
Matagorda |
9/5/2023 |
9/11/2023 |
9/12/2023 |
Montgomery |
9/5/2023 |
9/11/2023 |
9/12/2023 |
Waller |
9/5/2023 |
9/11/2023 |
9/12/2023 |
Wharton |
9/5/2023 |
9/11/2023 |
9/12/2023 |
CenterPoint Energy’s Process for Extreme Weather Moratoriums on Disconnects:
Same Day 650_01 Disconnect for Non-Payment (DNP) transactions that are submitted during this Moratorium will be rejected with a “WTM” Reject Code
Any 650_01 DNP transactions received with a future requested “Date Wanted” will be accepted and scheduled. However, those DNPs may be subsequently Completed Unexecutable with a code of “V001” if the “Date Wanted” falls within this Moratorium window.
ADDITIONAL INFORMATION: A Final Notice concerning this Heat Advisory will be sent prior to CenterPoint Energy resuming disconnects.
CONTACT: If you have any questions regarding this notification, please send an email to
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Competitive Retailer Relations
CenterPoint Energy Houston Electric, LLC