NOTICE DATE: March 22, 2024
NOTICE TYPE: M-C032224-01 Operations
SHORT DESCRIPTION: Weatherization Customer Service Management (wCSM) Training
INTENDED AUDIENCE: Authorized Representatives, Backup Authorized Representatives, User Security Administrators, and others involved in PUC weatherization rule compliance activities for Resource Entities with Generation Resources and/or Energy Storage Resources
DAYS AFFECTED: April 11, 2024, 09:00 – 11:30
LONG DESCRIPTION: The ERCOT Weatherization Team will be hosting a Generation Resource training on the new system for submitting declarations of Weather Preparedness on April 11, 2024, 09:00 - 11:30.
This training will include wCSM portal access, DoWP submissions, NOI interaction, communications with ERCOT, and cure periods.
ERCOT has developed a Weatherization Customer Service Management (wCSM) module on the ServiceNow platform. The software will be available via a new “ERCOT Weatherization and Inspection Market Participant Portal,” which will serve as a “one stop shop” for all required interactions between ERCOT and Market Participants associated with weatherization matters.
The wCSM will:
Included below is the in-person location and virtual WebEx training details for the Generation Resource training on the new system for submitting declarations of Weather Preparedness.
ACTION REQUIRED: A Market Participant’s User Security Administrator (USA) will coordinate access to the wCSM portal assigning required Roles to digital certificates.
ADDITIONAL INFORMATION: This training will be available in person and virtually and will be recorded. Four additional un-recorded virtual-only training opportunities will also be available at the dates/times noted above.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask].
If you are receiving email from a public ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
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