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Subject:
From:
ERCOT Client Services <[log in to unmask]>
Date:
Wed, 29 Dec 2010 11:35:13 -0600
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NOTICE DATE:  December 29, 2010

NOTICE TYPE:   R-A122910-01: Extracts - Retail

SHORT DESCRIPTION:  The Weekly Siebel Service Order Extract for Tuesday, December 28, 2010 has posted out of protocol.

INTENDED AUDIENCE:  Competitive Retailers

DAY AFFECTED:  December 28, 2010

LONG DESCRIPTION:  The Weekly Siebel Service Order Extract for Tuesday, December 28, 2010 failed to complete by the protocol time of December 28, 2010 23:59:59.

The delay in posting is the result of a long running Weekly Siebel Service Order Extract job and a database error that caused the extract not to complete within the Service Level Agreement timeframe.

The Weekly Siebel Service Order Extract posted at 03:52 on December 29, 2010.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.

DH/JR

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