NOTICE DATE:  November 24, 2010
NOTICE TYPE:  R-A112410-03 FINAL Extracts - Retail
SHORT DESCRIPTION: The Weekly Siebel Service Order Extract for Tuesday, November 23, 2010 will post out of Protocol.
INTENDED AUDIENCE:  CRs

DAY AFFECTED:  Tuesday, November 23, 2010

LONG DESCRIPTION:  The Weekly Siebel Service Order Extract for Tuesday, November 23, 2010 failed to complete by the Protocol time of November 23, 2010 11:59:59.
The delay in posting is the result of a long running Weekly Siebel Service Order Extract job and a database error which caused the extract not to complete within the SLA.
The Weekly Siebel Service Order Extract posted at 18:20 on November 24, 2010.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager.  You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DH/
_____________________________________________
From: ERCOT Client Services
Sent: Wednesday, November 24, 2010 10:04 AM
To: [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A112410-02 UPDATE Extracts - Retail

NOTICE DATE:  November 24, 2010
NOTICE TYPE:  R-A112410-02 UPDATE Extracts - Retail
SHORT DESCRIPTION: The Weekly Siebel Service Order Extract for Tuesday, November 23, 2010 will post out of Protocol.
INTENDED AUDIENCE:  CRs

DAY AFFECTED:  Tuesday, November 23, 2010

LONG DESCRIPTION:  The Weekly Siebel Service Order Extract for Tuesday, November 23, 2010 failed to complete by the Protocol time of November 23, 2010 11:59:59.
The delay in posting is the result of a long running Weekly Siebel Service Order Extract job and a database error which caused the extract not to complete within the SLA.
The extract is currently executing and an update will be sent out once the extract is posted.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager.  You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DH
_____________________________________________
From: ERCOT Client Services
Sent: Wednesday, November 24, 2010 9:49 AM
To: [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A112410-01 Extracts - Retail

NOTICE DATE:  November 24, 2010
NOTICE TYPE:  R-A112410-01 Extracts - Retail
SHORT DESCRIPTION: The Weekly Siebel Service Order Extract for Monday, November 23, 2010 will post out of Protocol.
INTENDED AUDIENCE:  CRs

DAY AFFECTED:  Monday, November 23, 2010

LONG DESCRIPTION:  The Weekly Siebel Service Order Extract for Monday, November 23, 2010 failed to complete by the Protocol time of November 23, 2010 11:59:59.
The delay in posting is the result of a long running Weekly Siebel Service Order Extract job and a database error which caused the extract not to complete within the SLA.
The extract is currently executing and an update will be sent out once the extract is posted.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager.  You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DH/DG