NOTICE DATE:  August 18, 2014
NOTICE TYPE:  M-A081814-02 Unplanned Outage
SHORT DESCRIPTION:  Market Participants experiencing WAN Connectivity issues
INTENDED AUDIENCE:  ERCOT Market Participants
DAY AFFECTED:  August 18, 2014
LONG DESCRIPTION:  Market Participants are reporting issues connecting across the ERCOT Wide Area Network (WAN) after systems were failed over to Bastrop.
ACTION REQUIRED:  Market Participants working through API connectivity issues across ERCOT WAN are asked to call their account manager or the Client Services phone number below to schedule a conference call to re-establish connectivity.
ADDITIONAL INFORMATION:  Additional information will be provided as necessary.
CONTACT:   If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.



NOTICE DATE:  August 18, 2014
NOTICE TYPE:  M-A081814-01 Unplanned Outage
SHORT DESCRIPTION:  Unplanned Outage of Identified ERCOT systems
INTENDED AUDIENCE:  ERCOT Market Participants
DAY AFFECTED:  18:30 August 17, 2014 through 02:00 August 18, 2014
LONG DESCRIPTION:  Beginning at 18:30 Sunday August 17, 2014, ERCOT performed un-planned maintenance on the Taylor Data Center environment.
The following market facing applications may have experienced a service interruption between 18:30 August 17, 2014, and 02:00 August 18, 2014.

  *   Market Management System User Interface
  *   Outage Scheduler User Interface
  *   External Web Services (EWS)
  *   Market Participant notifications
  *   Market Information System (MIS)
  *   ERCOT.com
  *   Net Dependable Capability and Reactive Capability Systems (NDCRC)
ADDITIONAL INFORMATION:  Additional information will be provided as necessary.
CONTACT:  If you have any questions, please contact the ERCOT HelpDesk. You may also call ERCOT HelpDesk phone number at (512) 248-6800 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.



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