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Sender:
"Notices of interest to any Retail parties utilizing Data Extracts and reports, including procedure" <[log in to unmask]>
Date:
Mon, 25 Feb 2008 14:55:51 -0600
Reply-To:
"Notices of interest to any Retail parties utilizing Data Extracts and reports, including procedure" <[log in to unmask]>
Subject:
From:
ERCOT Client Relations <[log in to unmask]>
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NOTICE DATE:  February 25, 2008        

NOTICE TYPE:  R-A022508-02  Update:  Other - Degradation         

CLASSIFICATION:  Public

SHORT DESCRIPTION:  ERCOT's Enterprise Application Integration
processing has returned to normal.  

INTENDED AUDIENCE:  CRs and TDSPs       

DAY AFFECTED:  February 25, 2008 from 2:00 AM to 12:45 PM        

LONG DESCRIPTION:  ERCOT's Enterprise Application Integration (EAI)
processing returned to normal at approximately 12:45 PM today, February
25, 2008.  The degradation was the result of a database issue that
required manual intervention to resolve.  Additional details will be
provided in the ERCOT IT Incident Market Notice Summary.

CONTACT:  If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]

If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .

TR/JA

________________________________

From: ERCOT Client Relations 
Sent: Monday, February 25, 2008 10:57 AM
To: [log in to unmask];
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Cc: [log in to unmask]; [log in to unmask];
[log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A022508-01 Other - Degradation

 

NOTICE DATE:  February 25, 2008        

NOTICE TYPE:  R-A022508-01  Other - Degradation         

CLASSIFICATION:  Public

SHORT DESCRIPTION:  ERCOT is currently experiencing a degradation
impacting transaction processing, MarkeTrak, and Texas Market Link.


INTENDED AUDIENCE:  CRs and TDSPs       

DAY AFFECTED:  February 25, 2008 from 2:00 AM to present        

LONG DESCRIPTION:  ERCOT is currently experiencing degradation with
Enterprise Application Integration (EAI).  The degradation is causing
performance issues with transaction processing, MarkeTrak, and Texas
Market Link (TML) functionality including Report Explorer and API.
ERCOT is not currently experiencing an outage however if the degradation
continues, it may be necessary to restart applications which would
result in an outage.  

Additional information will be provided as it becomes available.      

CONTACT:  If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]

If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .

 

TR/JA



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