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ERCOT Client Services <[log in to unmask]>
Mon, 28 Nov 2011 23:00:02 +0000
text/plain (2804 bytes) , text/html (14 kB)
NOTICE DATE:  November 28, 2011
NOTICE TYPE:  M-F112811-01 Outage Retail/Wholesale
SHORT DESCRIPTION:  Planned system maintenance with impacted services
INTENDED AUDIENCE:  ERCOT Market Participants
DAY AFFECTED:  November 29, 2011, 17:00 - 22:00 CST
LONG DESCRIPTION:  ERCOT will be performing planned system maintenance of several source databases and applications on November 29, 2011, within a maintenance window of 17:00 - 22:00 CST. During this system maintenance, market submissions will be unavailable for approximately 30 minutes and real-time communications will be unavailable for approximately 5 minutes. All systems should re-establish communications automatically.
During the maintenance period, Market Participants may experience intermittent issues with the following services:
*         Market submissions and requests via WebServices, Market Manager and Outage Scheduler
*         Report publishing to the ERCOT Market Information System (MIS)
*         Downloading of extracts and reports from TML Report Explorer and MIS.
During the outage, please use the following URLs to directly access the Market Manager and Outage Scheduler:

*         https://mis.ercot.com/mmsui/mmsui/displayTradesLanding.action

*         https://mis.ercot.com/osrui/osrui/Summary.action.
Note that the outage is scheduled to begin at approximately 17:00 CST; however, this start time may be delayed depending on the current system conditions. A Hotline call will be made to Market Participants to announce the start of the outage, and another Hotline call will be made at the completion of the outage.
ACTION REQUIRED:  QSEs with Resources will need to follow Emergency Basepoints during the outage. QSEs and TSPs will need to refrain from making submissions in MMS and OS during the outage period as the submissions will not be accepted.
ADDITIONAL INFORMATION:  Note that the Current Day Reports (CDR) system will be impacted. Reports will be rerun and reposted as applicable. The MIS Dashboards and ERCOT.com price displays will not be populated with data during this timeframe.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.

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