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Message-ID:
<[log in to unmask]>
Sender:
Notice_General <[log in to unmask]>
Subject:
M-A110510-01 INFORMATIONAL: Taylor Site Telephone System Outage
From:
ERCOT Client Relations <[log in to unmask]>
Date:
Fri, 5 Nov 2010 16:10:24 -0500
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To: "[log in to unmask]" <[log in to unmask]>, COPS and Others <[log in to unmask]>, RMS and others <[log in to unmask]> cc: "[log in to unmask]" <[log in to unmask]>, "[log in to unmask]" <[log in to unmask]>, "[log in to unmask]" <[log in to unmask]>
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NOTICE DATE:  November 5, 2010
NOTICE TYPE:  M-A110510-01  INFORMATIONAL:  Taylor Site Telephone System Outage
SHORT DESCRIPTION:   ERCOT will be taking a Taylor Site Telephone System Outage for a scheduled telephone system upgrade from 1800 Friday, November 5, 2010 through 2200 Sunday, November 7, 2010.
INTENDED AUDIENCE:  All Market Participants
DAY AFFECTED:  1800 Friday, November 5, 2010 through 2200 Sunday, November 7, 2010
LONG DESCRIPTION:   ERCOT will be taking a Taylor Site Telephone System Outage for a scheduled telephone system upgrade from 1800 Friday, November 5, 2010 through 2200 Sunday, November 7, 2010. During the upgrade, Taylor telephones will be sporadically unavailable and the voicemail system for both Taylor and Austin will be offline.
During this outage, all calls to ERCOT's HelpDesk - Information Technology Issues (Console Operations) line (512-248-6800) will be redirected to ERCOT's Helpdesk personnel.
ADDITIONAL INFORMATION:  ERCOT transaction processing and Market Operations are not impacted by this outage. This affects only the ERCOT phone system.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager on their cell phone number, or call 512-248-6800, or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DP/JR

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