Thu, 15 Jun 2017 14:33:48 +0000
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NOTICE DATE: June 15, 2017
NOTICE TYPE: M-B052417-03 Planned Maintenance
SHORT DESCRIPTION: Implementation of Web Application DNS changes
INTENDED AUDIENCE: ERCOT Market Participants
DAY AFFECTED: June 22, 2017 17:30 and 20:30
LONG DESCRIPTION: ERCOT is implementing changes to the Domain Name System (DNS) resource name indicated below. As a result, IP addresses are subject to change without notice. Therefore, Fully Qualified Domain Names (FQDNs) must be used to reference ERCOT resources instead of hard-coded IP addresses.
The following URL is affected by this change:
Fully Qualified Domain Name
Current IP Address
To-Be IP Address
Market Participants (MPs) are encouraged to ensure their whitelists include the FQDN to avoid any interruption of service.
The changes will be implemented between the hours of 17:30 and 20:30 on June 22, 2017.
Based on MP configurations users may experience an outage of up to 30 minutes if attempting to access this site during the change window.
ADDITIONAL INFORMATION: For issues connecting to the website, it is recommended that MPs:
********* Clear their browser history.
********* Restart their browsers.
********* Contact the ERCOT Help Desk by phone at (512) 248-6800 or via email at [log in to unmask] if an error message is received stating "Access Denied, Powered by Incapsula".
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
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