The ERCOT planned MarkeTrak outage completed at approximately 4:20 PM today, Saturday, February 14, 2009. The MarkeTrak application was reinstated at that time.
As always, issues with MarkeTrak can be reported to the ERCOT Help Desk at 512-248-6800 or [log in to unmask]<mailto:[log in to unmask]> or Monday, February 16, 2009 to your ERCOT Account Manager.
DP
________________________________
From: ERCOT Client Relations
Sent: Friday, February 13, 2009 4:12 PM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-B021209-02 Reminder: Outage - Retail (MarkeTrak) 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009
NOTICE DATE: February 13, 2009
NOTICE TYPE: R-B021209-02 Reminder: Outage – Retail (MarkeTrak)
SHORT DESCRIPTION: ERCOT will be taking a MarkeTrak outage outside of the Service Level Agreement timeframe, 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009
LONG DESCRIPTION: ERCOT will be taking down the MarkeTrak application, 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009. This outage is being taken for database optimization.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DP/DH/JR
________________________________
From: ERCOT Client Relations
Sent: Thursday, February 12, 2009 3:29 PM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-B021209-01 Outage - Retail (MarkeTrak) 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009
NOTICE DATE: February 12, 2009
NOTICE TYPE: R-B021209-01 Outage – Retail (MarkeTrak)
SHORT DESCRIPTION: ERCOT will be taking a MarkeTrak outage outside of the Service Level Agreement timeframe, 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009
LONG DESCRIPTION: ERCOT will be taking down the MarkeTrak application, 12:00 PM Saturday, February 14, 2009 through 7:00 AM Monday, February 16, 2009. This outage is being taken for database optimization.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.
DP/DH/JR
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