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NOTICE DATE:  January 25, 2018
NOTICE TYPE:  R-A012518-01 Retail
SHORT DESCRIPTION:  Retail transactions processing issues
INTENDED AUDIENCE:  Retail Operations
DAY AFFECTED:  January 25, 2018 10:30 to current
LONG DESCRIPTION:  ERCOT is currently experiencing errors in the processing of a subset of retail transactions.  As a result of reprocessing efforts, some duplicate transactions have been sent to Market Participants.  Recipients of rejections indicating duplication are encouraged to verify the status via ERCOT's Market Information System.
Root cause investigation continues and follow-up will be provided as information becomes available.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from a public ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

mm


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