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Notice Retail Operations Issues

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Date:
Thu, 30 Mar 2017 21:01:02 +0000
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Notice Retail Operations Issues <[log in to unmask]>
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From:
ERCOT Client Services <[log in to unmask]>
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Notice Retail Operations Issues <[log in to unmask]>
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To: "[log in to unmask]" <[log in to unmask]> cc: 1 ERCOT Client Service Reps <[log in to unmask]>
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***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. *****

NOTICE DATE:  March 30, 2017
NOTICE TYPE:  R-A033017-03 Retail Transaction Processing
SHORT DESCRIPTION:  Final - Issue Processing Subset of 814_20 Maintains Updating Load Profile
INTENDED AUDIENCE:  CRs and TDSPs
DAYS AFFECTED:  March 27 - March 29, 2017
LONG DESCRIPTION:  ERCOT has resolved the referenced issue of processing a subset of 814_20 Maintain transactions that began early Monday morning.  All processing has been completed and transaction backlogs cleared.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

nb
_____________________________________________________________
NOTICE DATE:  March 28, 2017
NOTICE TYPE:  R-A032817-01 Retail Transaction Processing
SHORT DESCRIPTION:  Issue Processing Subset of 814_20 Maintains Updating Load Profile
INTENDED AUDIENCE:  CRs and TDSPs
DAY AFFECTED:  March 27 - ongoing
LONG DESCRIPTION:  Beginning on March 27, 2017 at 6:30 AM, ERCOT has failed to process a subset of 814_20 Maintain transactions that update the Load Profile for an ESIID.  ERCOT is still investigating the root cause.  There are currently 44 impacted transactions.  No 814_21 Response transactions have been sent and the Load Profiles have not been updated for these 44 transactions.
814_20 Adds and Maintains that are changing other ESIID characteristics are not impacted and are processing normally.
Additional information will be provided as it becomes available.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.




mm





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