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ERCOT Client Services <[log in to unmask]>
Tue, 9 Apr 2019 22:09:18 +0000
text/plain (1753 bytes) , text/html (5 kB)
***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. *****

NOTICE DATE:  April 9, 2019

NOTICE TYPE:  R-A040919-01 Retail

SHORT DESCRIPTION:  Retail transaction processing issues

INTENDED AUDIENCE:  Retail Operations

DAY AFFECTED:  April 9, 2019 and ongoing

LONG DESCRIPTION:  A Market Interface Service Provider (MISP) is experiencing an issue receiving outbound retail transactions from ERCOT. ERCOT records indicate that transactions have been backlogged since approximately 14:31 Central Prevailing Time (CPT) on April 9, 2019.

The MISP is aware of the issue and is working to correct it.

ERCOT will provide more information with respect to the transaction backlog as it becomes available.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.

If you are receiving email from a public ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.

If you are receiving email from a public ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.





sa




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