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Notice Retail Operations Issues

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Subject:
From:
ERCOT Client Services <[log in to unmask]>
Reply To:
Notice Retail Operations Issues <[log in to unmask]>
Date:
Tue, 16 Aug 2016 18:15:59 +0000
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NOTICE DATE:  August 16, 2016
NOTICE TYPE:  R-A081616-01 Outage - Retail
SHORT DESCRIPTION:  Unplanned Outage – Retail
INTENDED AUDIENCE:  ERCOT Market Participants
DAY AFFECTED:  August 16, 2016 from 10:15 – 11:40 CDT
LONG DESCRIPTION:  On August 16, 2016 from 10:15 – 11:40 CDT, ERCOT experienced an issue with an individual registration system server.  The issue has been resolved.  During this timeframe the following services may have been impacted:

·         MarkeTrak

·         Find ESI ID

·         Find Transaction
ERCOT continued to successfully send and receive retail transactions for the duration.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.




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