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Notice Retail Operations Issues

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Subject:
From:
ERCOT Client Services <[log in to unmask]>
Date:
Wed, 10 Apr 2019 15:52:00 +0000
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***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. *****

NOTICE DATE:  April 10, 2019
NOTICE TYPE:  R-A040919-02 Retail
SHORT DESCRIPTION:  Update Retail transaction processing issues
INTENDED AUDIENCE:  Retail Operations
DAY AFFECTED:  April 9, 2019
LONG DESCRIPTION:  The Market Interface Service Provider (MISP) that was experiencing an issue receiving outbound retail transactions has corrected their issue.  All backlogs in ERCOT systems were reprocessed as of 19:30 CPT on April 9, 2019.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from a public ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

mm


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