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Subject:	R-A032817-02 Update - Issue Processing Subset of 814_20 Maintains Updating Load Profile
From:	ERCOT Client Services <[log in to unmask]>
Reply To:	Notice Retail Operations Issues <[log in to unmask]>
Date:	Wed, 29 Mar 2017 19:12:21 +0000
Content-Type:	multipart/alternative
Parts/Attachments:	text/plain (2967 bytes) , text/html (7 kB)

***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. *****

NOTICE DATE: March 29, 2017
NOTICE TYPE: R-A032817-02
SHORT DESCRIPTION: Update - Issue Processing Subset of 814_20 Maintains Updating Load Profile
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: March 27 - ongoing
LONG DESCRIPTION: ERCOT is continuing to troubleshoot the referenced issue of processing a subset of 814_20 Maintain transactions that began early Monday morning.
Three TDSPs are identified as being impacted at this time. As of 12:00 PM, 89 814_20 transactions had failed to load and generate an outbound response. MarkeTrak issues were logged yesterday and are up to date with all impacted ESIIDs.
Impacted 814_20 transactions continue to fail upon receipt. However, ERCOT is utilizing a temporary workaround process to load queued data and generate responses for impacted transactions.
Additional information will be provided as it becomes available.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

NOTICE DATE: March 28, 2017
NOTICE TYPE: R-A032817-01 Retail Transaction Processing
SHORT DESCRIPTION: Issue Processing Subset of 814_20 Maintains Updating Load Profile
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: March 27 - ongoing
LONG DESCRIPTION: Beginning on March 27, 2017 at 6:30 AM, ERCOT has failed to process a subset of 814_20 Maintain transactions that update the Load Profile for an ESIID. ERCOT is still investigating the root cause. There are currently 44 impacted transactions. No 814_21 Response transactions have been sent and the Load Profiles have not been updated for these 44 transactions.
814_20 Adds and Maintains that are changing other ESIID characteristics are not impacted and are processing normally.
Additional information will be provided as it becomes available.
CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

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