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Notice Retail Operations Issues

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Notice Retail Operations Issues <[log in to unmask]>
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ERCOT Client Services <[log in to unmask]>
Date:
Wed, 7 Jun 2017 03:49:09 +0000
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***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. *****

NOTICE DATE:  June 6, 2017
NOTICE TYPE:  R-A060617-01 Retail
SHORT DESCRIPTION:  Final – Outage Retail Transaction Processing
INTENDED AUDIENCE:  Retail Operations Issues
DAY AFFECTED:  June 6, 2017

LONG DESCRIPTION:  ERCOT experienced an issue with Retail Transaction Processing from approximately 19:00 - 21:05 on June 6, 2017.  814 and 867 Transactions did not process during this time frame.  All backlogs have been cleared at this time.



ERCOT will provide additional information as it becomes available.


CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.





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