NOTICE_RETAIL_PROCESSING Archives

Notice Retail Processing

NOTICE_RETAIL_PROCESSING@LISTS.ERCOT.COM

Options: Use Forum View

Use Monospaced Font
Show HTML Part by Default
Show All Mail Headers

Message: [<< First] [< Prev] [Next >] [Last >>]
Topic: [<< First] [< Prev] [Next >] [Last >>]
Author: [<< First] [< Prev] [Next >] [Last >>]

Print Reply
Subject:
From:
ERCOT Client Services <[log in to unmask]>
Date:
Wed, 19 Nov 2014 17:30:53 +0000
Content-Type:
multipart/alternative
Parts/Attachments:
text/plain (1290 bytes) , text/html (7 kB)
NOTICE DATE:  November 19, 2014
NOTICE TYPE:  R-A111914-01 Informational
SHORT DESCRIPTION:  MarkeTrak system experiencing processing issues
INTENDED AUDIENCE:  CRs and TDSPs
DAY AFFECTED:  November 19, 2014
LONG DESCRIPTION:  ERCOT's MarkeTrak system is currently experiencing processing issues in two areas of functionality:

*         API issues are intermittently being reported affecting the assignment of ownership.  We are working directly with those users on a resolution to the errors.



*         Market Participant User Administrators are intermittently unable to complete creation of new users.


ADDITIONAL INFORMATION:  If you are a Market Participant MarkeTrak Administrator and need a user created before a resolution is reported, please contact [log in to unmask]<mailto:[log in to unmask]> with all pertinent information.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.




mm



ATOM RSS1 RSS2