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Notice Retail Processing <[log in to unmask]>
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ERCOT Client Services <[log in to unmask]>
Date:
Tue, 4 Dec 2012 14:11:27 +0000
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NOTICE DATE:  December 4, 2012

NOTICE TYPE:  M-A120312-04 Outage – Retail/Wholesale
SHORT DESCRIPTION:  UPDATE – Restoration of ERCOT systems
INTENDED AUDIENCE:  ERCOT Market Participants
DAY AFFECTED:  December 3, 2012, 01:08 CPT – current
LONG DESCRIPTION:
ERCOT continues to work to restore the remaining impacted systems. More information will be provided as it becomes available. The systems that are still affected include, but may not be limited to:

·              Congestion Revenue Right (CRR) Auction Application

·              ERCOT.com – manual postings

·              MIS – Net Dependable Capability and Reactive Capability (NDCRC) application

·              Remedy – Help Desk ticket creation

·              Electronic Data Warehouse

ERCOT has restored the following systems to service:

·              MarkeTrak

·              MIS – Create Settlement Dispute

·              MIS – Retail application components, including Find ESIID and Find Transaction

·              MIS – Service Request

·              Retail API

·              Retail Transaction processing

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.






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