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Notice Retail Processing <[log in to unmask]>
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ERCOT Client Services <[log in to unmask]>
Date:
Tue, 4 Dec 2012 23:42:15 +0000
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NOTICE DATE:  December 4, 2012

NOTICE TYPE:  M-A120312-06 Outage - Retail/Wholesale

SHORT DESCRIPTION:  UPDATE - Restoration of ERCOT systems

INTENDED AUDIENCE:  ERCOT Market Participants

DAY AFFECTED:  December 3, 2012, 01:08 CPT - current

LONG DESCRIPTION:  The Find ESIID and Find Transaction functions have been restored and are functional.

The systems that are still affected include:


*         ERCOT.com - manual postings

*         Remedy - Help Desk ticket creation

*         Market Operations Testing Environment (MOTE)

ERCOT has restored the following systems to service:


*         MarkeTrak

*         MIS - Create Settlement Dispute

*         MIS - Retail application components

*         MIS - Service Request

*         MIS - Net Dependable Capability and Reactive Capability (NDCRC) application

*         Congestion Revenue Right (CRR) Auction Application

*         Retail API

*         Retail Transaction processing

Statements and Invoices that were due to post last night, December 3, 2012, were posted, but slightly behind the Protocol required midnight timeline.


*         DAM Statements - completed and posted prior to midnight

*         RTM Statements - posted late, approximately 00:10 CPT

*         Settlement Invoices - posted late, approximately 00:40 CPT

ERCOT will be continuing work to catch up with batch processing.

Extracts and Reports Update:
The Day-Ahead and Real-Time Settlements Consolidated Operating Day Extracts (CODE) and Market Operating Day Extracts (MODE) that were expected to post on December 3, 2012, have not been posted due to the latency in statement and invoice posting. The ERCOT Market Information List (EMIL) states that these extracts will be posted no more than forty-eight (48) hours after the Settlement Invoices have been posted. ERCOT is working to ensure this deadline is met and will provide notice if this deadline cannot be met. ERCOT is compiling a list of out of compliant extract postings with their originally expected and actual posting dates.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.

If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.






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