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Date:
Tue, 4 Dec 2012 07:10:20 +0000
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Notice Retail Processing <[log in to unmask]>
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ERCOT Client Services <[log in to unmask]>
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NOTICE DATE:  December 4, 2012

NOTICE TYPE:  M-A120312-03 Outage – Retail/Wholesale
SHORT DESCRIPTION:  UPDATE – Ongoing unplanned outage of ERCOT systems
INTENDED AUDIENCE:  ERCOT Market Participants
DAY AFFECTED:  December 3, 2012, 01:08 CPT – current
LONG DESCRIPTION:
ERCOT has restored the following systems to service:
•         MarkeTrak
•         MIS – Create Settlement Dispute
•         MIS – Retail application components, including Find ESIID and Find Transaction
•         MIS – Service Request
•         Retail API
•         Retail Transaction processing

ERCOT continues to work to restore the remaining impacted systems which include, but may not be limited to:
•         Congestion Revenue Right (CRR) Auction Application
•         ERCOT.com – manual postings
•         MIS – Net Dependable Capability and Reactive Capability (NDCRC) application
•         Remedy – Help Desk ticket creation
•         Electronic Data Warehouse

Further restoration information will be provided as it becomes available.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com<http://lists.ercot.com/>.





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