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Subject:
R-A062513-01 MarkeTrak GUI, Find ESIID, and Find Transaction Intermittent Performance Degradation
From:
ERCOT Client Services <[log in to unmask]>
Date:
Tue, 25 Jun 2013 22:21:41 +0000
Content-Type:
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NOTICE DATE:  June 25, 2013

NOTICE TYPE:  R-A062513-01 Informational

SHORT DESCRIPTION:  ERCOT's MarkeTrak GUI, Find ESIID, and Find Transaction experienced a performance degradation

INTENDED AUDIENCE:  LSEs and TDSPs

DAY AFFECTED:  June 24 - 25, 2013

LONG DESCRIPTION:  ERCOT's MarkeTrak GUI, Find ESIID, and Find Transaction experienced intermittent performance degradation beginning on June 24, 2013 and lasting until approximately 11:30 on June 25, 2013.

The root cause was a database performance issue.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.

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