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Subject:
From:
ERCOT Client Services <[log in to unmask]>
Date:
Thu, 27 Mar 2014 19:33:11 +0000
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******************************************************************************************
EXTERNAL email. Please be cautious and evaluate before you click on
links, open attachments, or provide credentials.
******************************************************************************************

NOTICE DATE:  March 27, 2014
NOTICE TYPE:  R-A032714 -01 Outage Retail
SHORT DESCRIPTION:  Outage – MIS Retail Transaction Services
INTENDED AUDIENCE:  TDSPs and REPs
DAYS AFFECTED:  March 23, 2014 to  March 27, 2014
LONG DESCRIPTION:  From the initiation of the scheduled maintenance performed Sunday, March 23, 2014 through 11:30 am Thursday, March 27, 2014, ERCOT was unable to accept or process retail transactions created via the Market Information System (MIS).  Root cause has been determined to be a configuration issue.

Market Participants that attempted to submit transactions through MIS during this timeframe are encouraged to review their ESI ID data and determine if resubmissions are necessary.


CONTACT:  If you have any questions, please contact your ERCOT Account Manager.  You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list:  http://lists.ercot.com<http://lists.ercot.com/>.




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