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Subject:	R-A030515-01 System issue resulting in impacts to market facing applications
From:	ERCOT Client Services <[log in to unmask]>
Date:	Thu, 5 Mar 2015 23:58:25 +0000
Content-Type:	multipart/alternative
Parts/Attachments:	text/plain (1237 bytes) , text/html (9 kB)

NOTICE DATE:  March 5, 2015
NOTICE TYPE:  R-A030515-01 Retail Processing
SHORT DESCRIPTION:  System issue resulting in impacts to market facing applications
INTENDED AUDIENCE:  CRs and TDSPs
DAY AFFECTED:  Thursday, March 5, 2015 from 14:15 through 14:50
LONG DESCRIPTION:  ERCOT experienced a system issue on March 5, 2015, from 14:15 through 14:50.  As a result the following market facing systems were unavailable or not performing as expected:

*         Retail transaction processing was delayed

*         Find Transaction

*         Find ESIID

*         MarkeTrak

*         MPIM
ADDITIONAL INFORMATION:  The backlog of Retail transactions that resulted was caught up at 17:25.
Root cause is under investigation.
Impacted transaction volumes will be included in a follow-up Market Notice.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.




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