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Please be cautious and evaluate before you click on links, open attachments, or provide credentials. ***** NOTICE DATE: August 9, 2017 NOTICE TYPE: R-A090215-09 Education/Training SHORT DESCRIPTION: Additional web-based MarkeTrak Application Training Module available – Reporting INTENDED AUDIENCE: Competitive Retailers and Transmission Distribution Service Providers DAY AFFECTED: August 9, 2017 LONG DESCRIPTION: ERCOT and the Retail Market Training Task Force (RMTTF) announce the addition of the Reporting<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_learnerconnection_Security_Logon.aspx-3FStartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTL&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=a7gnh6-jdiTVkXUAqrRJthy6PqwXcy-RZoO_2-YgO_M&s=ObcLpQvikHwXkgL8mA0CLi1YM-lDh_kdFv3J8t9K8T0&e= > module to the web-based MarkeTrak Application Training Course. Market Participants can access the Reporting<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_learnerconnection_Security_Logon.aspx-3FStartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTL&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=a7gnh6-jdiTVkXUAqrRJthy6PqwXcy-RZoO_2-YgO_M&s=ObcLpQvikHwXkgL8mA0CLi1YM-lDh_kdFv3J8t9K8T0&e= > module and the previous modules of the MarkeTrak Application Training Course through ERCOT’s Learning Management System (LMS)<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Security_Logon.aspx&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=a7gnh6-jdiTVkXUAqrRJthy6PqwXcy-RZoO_2-YgO_M&s=n05gMswFhY20Ij45rYzv7rrZR3oAY-70O7EgKS_1rxw&e= > using the links provided below: 1. Overview<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTA&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=a7gnh6-jdiTVkXUAqrRJthy6PqwXcy-RZoO_2-YgO_M&s=10QkxehQkI2OcofAl_1QkYzC3DDqz24KB9Qi7af1aQ4&e= > 2. Inadvertent Gaining and Losing Subtypes<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTB&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=a7gnh6-jdiTVkXUAqrRJthy6PqwXcy-RZoO_2-YgO_M&s=y1CY8fcVSOjvWowSTYAv-ifEJ0F6BeT1yeSiqshfIAQ&e= > 3. Switch Hold Removal<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTC&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=a7gnh6-jdiTVkXUAqrRJthy6PqwXcy-RZoO_2-YgO_M&s=B_FJyXdKdsQDO6KbN8W-h8A05gOJ5anRwwrz3z2sYD4&e= > 4. Cancel With Approval / Cancel Without Approval<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTD&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=a7gnh6-jdiTVkXUAqrRJthy6PqwXcy-RZoO_2-YgO_M&s=_WVaWkwBO3Um1vhIpRiVUYPg-wUc5_R-HfP1E3i-WTk&e= > 5. Usage/Billing Disputes<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTE&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=a7gnh6-jdiTVkXUAqrRJthy6PqwXcy-RZoO_2-YgO_M&s=YizfieR5tGiZIA4Y9AEjjAHC-Fn0UKmYcmBqlob_mMw&e= > 6. Additional Day-To-Day Subtypes<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTF&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=a7gnh6-jdiTVkXUAqrRJthy6PqwXcy-RZoO_2-YgO_M&s=LPaTzQ3DhGdMEBXb8yAGCLh7r1G6JvL8F3YWMYyJjWg&e= > 7. Bulk Insert<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTG&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=a7gnh6-jdiTVkXUAqrRJthy6PqwXcy-RZoO_2-YgO_M&s=PHZWDzCzWWS76c-rR7rjYNycayrahr40Gyn2RxM2Y4w&e= > 8. Admin Functionality<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTH&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=a7gnh6-jdiTVkXUAqrRJthy6PqwXcy-RZoO_2-YgO_M&s=CK2BSqxyvINMjucdr6_xmTSYopixAPAx-3f77VUZd5U&e= > 9. DEV LSE Subtypes<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTI&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=a7gnh6-jdiTVkXUAqrRJthy6PqwXcy-RZoO_2-YgO_M&s=TvXW_xpv13QGz9UphqyF47qNf0ubhCWJahGh9SmSjqM&e= > 10. DEV Non-LSE Subtypes<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTJ&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=a7gnh6-jdiTVkXUAqrRJthy6PqwXcy-RZoO_2-YgO_M&s=dpYlDLnStL6Yx_k8MwI-MlOQvNvygbn5r4xcftKrVMw&e= > 11. Email Functionality<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTK&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=a7gnh6-jdiTVkXUAqrRJthy6PqwXcy-RZoO_2-YgO_M&s=HveMXVe7yqxubX3XT6GJCq5s0-jRt5dPs9yNAY69Vfw&e= > 12. Reporting<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_learnerconnection_Security_Logon.aspx-3FStartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTL&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=a7gnh6-jdiTVkXUAqrRJthy6PqwXcy-RZoO_2-YgO_M&s=ObcLpQvikHwXkgL8mA0CLi1YM-lDh_kdFv3J8t9K8T0&e= > This is the final module of the MarkeTrak Application series. ADDITIONAL INFORMATION: ERCOT offers a variety of instructor-led and web-based training courses to Market Participants. You can review the list of market training courses currently offered by ERCOT on the Training<http://www.ercot.com/services/training/> page of the ERCOT website. You can also review the schedule and location of each course as well as sign-up for any course being offered. To register in any of the instructor-led training courses, select the course you are interested in and use the “Sign up” link on the “Schedule/Registration” tab. To access any of the web-based training courses, select the course you are interested in and use the “Launch” link on the “Schedule/Registration” tab. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>. If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com. mm
