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From:
ERCOT Client Services <[log in to unmask]>
Date:
Tue, 14 Feb 2017 23:14:34 +0000
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***** EXTERNAL email. Please be cautious and evaluate before you click on links, open attachments, or provide credentials. *****

NOTICE DATE:  February 14, 2017
NOTICE TYPE:  R-A090215-08 Education/Training
SHORT DESCRIPTION:  Additional web-based MarkeTrak Application Training Module available – Email Functionality
INTENDED AUDIENCE:  Competitive Retailers and Transmission Distribution Service Providers
DAY AFFECTED:  February 14, 2017
LONG DESCRIPTION:  ERCOT and the Retail Market Training Task Force (RMTTF) announce the addition of the Email Functionality<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_learnerconnection_Security_Logon.aspx-3FStartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTK&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=3CSupgroYWmiAfWpHNxlMlv4vlhNIkq74CZj0a4klQg&s=KYMNc-Z_AKEinu9Wfmhor1y1Wj-NlUnYj2DR2YzlUHg&e= > module to the web-based MarkeTrak Application Training Course currently under development.  Market Participants can access the Email Functionality<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_learnerconnection_Security_Logon.aspx-3FStartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTK&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=3CSupgroYWmiAfWpHNxlMlv4vlhNIkq74CZj0a4klQg&s=KYMNc-Z_AKEinu9Wfmhor1y1Wj-NlUnYj2DR2YzlUHg&e= > module and the previous modules of the MarkeTrak Application Training Course through ERCOT’s Learning Management System (LMS)<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Security_Logon.aspx&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=3CSupgroYWmiAfWpHNxlMlv4vlhNIkq74CZj0a4klQg&s=7ARtIK2lcZmpjHAG402HusvfWRT45TkVoWjr_T71jrs&e= > using the links provided below:

1.    Overview<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTA&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=3CSupgroYWmiAfWpHNxlMlv4vlhNIkq74CZj0a4klQg&s=7gErN0ZjcgFuvurbTysEDQi1_ne9d2L0cKeXIy1Rss8&e= >

2.    Inadvertent Gaining and Losing Subtypes<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTB&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=3CSupgroYWmiAfWpHNxlMlv4vlhNIkq74CZj0a4klQg&s=Ty5igien011I6Z_p_bpLOaRTZN8tYXuFq0y6wSd3yYQ&e= >

3.    Switch Hold Removal<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTC&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=3CSupgroYWmiAfWpHNxlMlv4vlhNIkq74CZj0a4klQg&s=aQNoFse4DS3y-SqmPZaOtM0SdL08QP29c_7Ksi-cN2g&e= >

4.    Cancel With Approval / Cancel Without Approval<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTD&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=3CSupgroYWmiAfWpHNxlMlv4vlhNIkq74CZj0a4klQg&s=OPf8-n_47JOag0tS-US9V0t3BMWHnlBdYzLNUT6ndPw&e= >

5.    Usage/Billing Disputes<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTE&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=3CSupgroYWmiAfWpHNxlMlv4vlhNIkq74CZj0a4klQg&s=CUvxucSEXn7e0GUeJoLsZAJBC5Ck_mv_b_DGnbykwH0&e= >

6.    Additional Day-To-Day Subtypes<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTF&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=3CSupgroYWmiAfWpHNxlMlv4vlhNIkq74CZj0a4klQg&s=TNvUdNrgfbZqlIPsSSbN5WDU381JrIhFcCHAbcnn7yc&e= >

7.    Bulk Insert<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTG&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=3CSupgroYWmiAfWpHNxlMlv4vlhNIkq74CZj0a4klQg&s=tKvViHe86coOCa-b8znu9uan6AZvvecWRh_w4k0cXGo&e= >

8.    Admin Functionality<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTH&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=3CSupgroYWmiAfWpHNxlMlv4vlhNIkq74CZj0a4klQg&s=pRzrsCUe40gWemK8mmgSB0TFTnd0VXoNiY55uLZPDH8&e= >

9.    DEV LSE Subtypes<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTI&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=3CSupgroYWmiAfWpHNxlMlv4vlhNIkq74CZj0a4klQg&s=AMnkfnDm0RJottDPqz2ZlflUPxiJ8kiTi2A0cKPMTAQ&e= >

10. DEV Non-LSE Subtypes<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTJ&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=3CSupgroYWmiAfWpHNxlMlv4vlhNIkq74CZj0a4klQg&s=1IzdrzKfFC07HOU2-hRvs2CZy-xUz9GT4DB_frILHc4&e= >

11. Email Functionality<https://urldefense.proofpoint.com/v2/url?u=https-3A__www2.virtualtrainingassistant.com_Ercot_LearnerConnection_Menu71.aspx-3F-26Page-3D-26StartPage-3Dcrsedesc-26Continue-3DcCrseSearch-26Site-3D00-26Area-3DWBT-26Subj-3DRTL-26Crse-3DMTK&d=DwIF-g&c=trp9rTvIdyEWh1VWB5x8_2JiPaB5oGZOtWPDws2_VoY&r=IyG-s8ZFWZt_OSv0vBtl3vUIjfBiCoPonLdhppygvio&m=3CSupgroYWmiAfWpHNxlMlv4vlhNIkq74CZj0a4klQg&s=Vbc4iDBWCn6RSoX8xHIr6Tq5ScdFwLNy8EcQ_nxXGZU&e= >
Additional modules will be added in the coming months.
ADDITIONAL INFORMATION:  ERCOT offers a variety of instructor-led and web-based training courses to Market Participants.  You can review the list of market training courses currently offered by ERCOT on the Training<http://www.ercot.com/services/training/> page of the ERCOT website.   You can also review the schedule and location of each course as well as sign-up for any course being offered.
To register in any of the instructor-led training courses, select the course you are interested in and use the “Sign up” link on the “Schedule/Registration” tab.
To access any of the web-based training courses, select the course you are interested in and use the “Launch” link on the “Schedule/Registration” tab.
CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via email at [log in to unmask]<mailto:[log in to unmask]>.
If you are receiving email from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.




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