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From:
Competitive Retailer Relations <[log in to unmask]>
Date:
Fri, 19 Feb 2021 16:05:53 +0000
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To: "[log in to unmask]" <[log in to unmask]> cc: IT-SD-TMH-Recon-Team <[log in to unmask]>, IT-SD-TMH-OnCall <[log in to unmask]>, "Bezecny, Stephen W" <[log in to unmask]>, CR-Retail <[log in to unmask]>, "Doehring, Lee E" <[log in to unmask]>, "Drews, Burl M" <[log in to unmask]>, Electric System Support <[log in to unmask]>, "Emesih, Valentine A" <[log in to unmask]>, EMO-Team <[log in to unmask]>, "Gallia, Glenn D" <[log in to unmask]>, "Gardner, Tony A" <[log in to unmask]>, "Knight, Gregory E" <[log in to unmask]>, "Lopez, Alberto A" <[log in to unmask]>, "Martinez, Marco A" <[log in to unmask]>, "Mercado, Kenneth M" <[log in to unmask]>, "Myerson, Jeffrey" <[log in to unmask]>, "Nguyen, Dai V" <[log in to unmask]>, "Royston-Johnson, Shonda G" <[log in to unmask]>, "Shifarraw, Tutu" <[log in to unmask]>, "Swick, Adam L" <[log in to unmask]>, "Troxle, Matthew A" <[log in to unmask]>, "Wall, Keith L" <[log in to unmask]>, "Wall, Perrin" <[log in to unmask]>, Abraham Serrano <[log in to unmask]>, Al Barrios <[log in to unmask]>, Angela Ghormley <[log in to unmask]>, Angela Hanley <[log in to unmask]>, Annie Moneypenny <[log in to unmask]>, Antonio Vega <[log in to unmask]>, Bill Clayton <[log in to unmask]>, Candy Carrico <[log in to unmask]>, Chris Hendrix <[log in to unmask]>, Christy Lewis <[log in to unmask]>, David Butsack <[log in to unmask]>, Direct Energy Business <[log in to unmask]>, Direct Energy Market Advocacy <[log in to unmask]>, Edwin Callender <[log in to unmask]>, Emily Cipes <[log in to unmask]>, Ethan Kagan <[log in to unmask]>, "Frontier Utilities, Inc." <[log in to unmask]>, "Gill, James" <[log in to unmask]>, Green Mountain E Commerce <[log in to unmask]>, John Ballenger <[log in to unmask]>, John Schatz <[log in to unmask]>, John Werner <[log in to unmask]>, Joshua Pesikoff <[log in to unmask]>, Judy Tubbs <[log in to unmask]>, Khang Pham <[log in to unmask]>, Khellie Lyons <[log in to unmask]>, Kristee Santucci <[log in to unmask]>, "Lockard, Tabitha" <[log in to unmask]>, Luis Cantu <[log in to unmask]>, Malik Charania <[log in to unmask]>, Marisela Ayala <[log in to unmask]>, Mark Hunt <[log in to unmask]>, Marta Odom <[log in to unmask]>, Mary Sithihao <[log in to unmask]>, "Matthew (Matt) Hansen" <[log in to unmask]>, Maulin Patani <[log in to unmask]>, May Ruan <[log in to unmask]>, Michael Burke <[log in to unmask]>, Michelle Byron <[log in to unmask]>, Penny Morgan <[log in to unmask]>, Priscilla Partida <[log in to unmask]>, Robert Bonner <[log in to unmask]>, Robert Schleider <[log in to unmask]>, Scott Ireland <[log in to unmask]>, Shannon Fish <[log in to unmask]>, Sharon Litke <[log in to unmask]>, Siara Levine <[log in to unmask]>, "[log in to unmask]" <[log in to unmask]>, Stacy Davis <[log in to unmask]>, Tamara Grose <[log in to unmask]>, Tamela Armstrong <[log in to unmask]>, "[log in to unmask]" <[log in to unmask]>, Thomas Darton <[log in to unmask]>, Trey Clark <[log in to unmask]>, Utility Relations <[log in to unmask]>, Veloria Watts <[log in to unmask]>, Alon Erlichman <[log in to unmask]>, Brittany Smith <[log in to unmask]>, Carlos Zavala <[log in to unmask]>, Christopher Wade <[log in to unmask]>, Clint Sandidge <[log in to unmask]>, Customer Care <[log in to unmask]>, David Coker <[log in to unmask]>, Doug Somerville <[log in to unmask]>, EC Tec Support <[log in to unmask]>, Eduardo Tamez <[log in to unmask]>, F McGovern <[log in to unmask]>, Francis Perryman <[log in to unmask]>, Frank Wilson <[log in to unmask]>, "Grant Hutchison ([log in to unmask])" <[log in to unmask]>, Greg Veiseh <[log in to unmask]>, Gwen Tran <[log in to unmask]>, "Holly Rachel Smith ([log in to unmask])" <[log in to unmask]>, Isabelle Nguyen <[log in to unmask]>, Jeff Donnelly <[log in to unmask]>, Jeff Shoaf <[log in to unmask]>, Jeffrey Carrette <[log in to unmask]>, Karen Boltz <[log in to unmask]>, Kevin Lapierre <[log in to unmask]>, Kevin Meers <[log in to unmask]>, "Khan, Qadir" <[log in to unmask]>, "Mary Nendza ([log in to unmask])" <[log in to unmask]>, Michael McDonald <[log in to unmask]>, Michael Sullivan <[log in to unmask]>, Michelle Trenary <[log in to unmask]>, Mohsin Hassan <[log in to unmask]>, Moid Ahmed <[log in to unmask]>, Nhatvi Nguyen <[log in to unmask]>, Pam Thompson <[log in to unmask]>, Pat St Martin <[log in to unmask]>, Randy Hayes <[log in to unmask]>, StarTex Customer Service <[log in to unmask]>, Stream TDSP Mailbox <[log in to unmask]>, Tamika Chambers <[log in to unmask]>, Ted Singh <[log in to unmask]>, TX Billing Constellation <[log in to unmask]>, Wendy Ohrt <[log in to unmask]>, Alex Farmer <[log in to unmask]>, Alicia Neito <[log in to unmask]>, Cherie Fuller <[log in to unmask]>, Christy Dvorak <[log in to unmask]>, Cindy Duong <[log in to unmask]>, Connie Hermes <[log in to unmask]>, Eli Worley <[log in to unmask]>, Frontier - Transactions <[log in to unmask]>, Janie Escalante <[log in to unmask]>, Jeremy Wallace <[log in to unmask]>, Kelly Peebles <[log in to unmask]>, Kelvin Garner <[log in to unmask]>, Kyle Patrick <[log in to unmask]>, Lilija Zaveckaite <[log in to unmask]>, Patti Kulesa <[log in to unmask]>, Peter Nguyen <[log in to unmask]>, Ray Camarena <[log in to unmask]>, "[log in to unmask]" <[log in to unmask]>, Robert Elrod <[log in to unmask]>, Sheri Wiegand <[log in to unmask]>, Tanveer Sayani <[log in to unmask]>, Hanh T Mai <[log in to unmask]>, Kelly Vitt <[log in to unmask]>, Kimberly A Wall <[log in to unmask]>, Molly Davis <[log in to unmask]>, Nancy Gaubert <[log in to unmask]>, Paul Williams <[log in to unmask]>, PPLSolutions <[log in to unmask]>, Richard Wakim <[log in to unmask]>, Sheila Long <[log in to unmask]>, Tom Boyd <[log in to unmask]>, Tommietra Walker <[log in to unmask]>, Transactions Mailbox <[log in to unmask]>, "[log in to unmask]" <[log in to unmask]>
Reply-To:
Competitive Retailer Relations <[log in to unmask]>
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NOTICE DATE: February 19, 2021
NOTICE TYPE:  CNP-M-A021521-07 - Market Call - Final
DAYS AFFECTED:  Friday, February 19, 2021
SHORT DESCRIPTION:  CenterPoint Energy's transaction processing issue has been resolved
INTENDED AUDIENCE:  All Market Participants
LONG DESCRIPTION: The CenterPoint Energy transaction processing issue has been resolved, and our daily Market Call is scheduled for today.  All Market Participants should take note of the following:

     *   CNP has turned off infinite retries
     *   AMS failures are being routed to the field completion
     *   All transactions are processing as normal
     *   No action from market participants is needed
ADDITIONAL INFORMATION: This is the final notice regarding this transaction processing issue.

  *   Available web links to share with your customer for ongoing information related to this weather event

CenterPoint Energy website:  centerpointenergy.com<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centerpointenergy.com%2F&data=04%7C01%7Ccevera.white%40centerpointenergy.com%7C8fdf6778aad743d1079308d8d4ebba15%7C88cc5fd7fd7844b6ad75b6915088974f%7C0%7C0%7C637493456186132937%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=eBH7VTSbARLLRotX9PlP1KTxxZNjifrBAezeFFrzevI%3D&reserved=0>
Social media channels:  www.facebook.com/CenterPointEnergy/<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2FCenterPointEnergy%2F&data=04%7C01%7Ccevera.white%40centerpointenergy.com%7C8fdf6778aad743d1079308d8d4ebba15%7C88cc5fd7fd7844b6ad75b6915088974f%7C0%7C0%7C637493456186142933%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=NlvFcKIb4bQdRedl2A%2Fi9%2FewR1K%2B6L5IqONfEamN5yw%3D&reserved=0> and www.twitter.com/CNPalerts<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2FCNPalerts&data=04%7C01%7Ccevera.white%40centerpointenergy.com%7C8fdf6778aad743d1079308d8d4ebba15%7C88cc5fd7fd7844b6ad75b6915088974f%7C0%7C0%7C637493456186152926%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=HqrmuWdLKx60kQ04ynt%2FUhyMLUsnfnVS4j3Z5a7Dvvo%3D&reserved=0>
Outage Tracker<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fgis.centerpointenergy.com%2Foutagetracker%2F&data=04%7C01%7Ccevera.white%40centerpointenergy.com%7C8fdf6778aad743d1079308d8d4ebba15%7C88cc5fd7fd7844b6ad75b6915088974f%7C0%7C0%7C637493456186152926%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dro1%2ByKJaj0IfMhmUGZvGZZvbAY2rG71l8at%2BYMJx08%3D&reserved=0> for general outage locations
CenterPointEnergy.com/StormCenter<https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centerpointenergy.com%2Fen-us%2Fresidential%2Fsafety%2Fweather-storm-center%3Fsa%3Dho&data=04%7C01%7Ccevera.white%40centerpointenergy.com%7C8fdf6778aad743d1079308d8d4ebba15%7C88cc5fd7fd7844b6ad75b6915088974f%7C0%7C0%7C637493456186162921%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=IS6QdkFd9GprZm4woz0ouLHIz6QamV47HF8pqu7w6l4%3D&reserved=0> for electric and natural gas safety tips and other resources.
For steps customers can take to reduce their energy use, they can visit http://www.ercot.com/about/conservation<https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ercot.com%2Fabout%2Fconservation&data=04%7C01%7Ccevera.white%40centerpointenergy.com%7C8fdf6778aad743d1079308d8d4ebba15%7C88cc5fd7fd7844b6ad75b6915088974f%7C0%7C0%7C637493456186162921%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Ga3OYmvJSiyfioR8NZznP%2FLU%2FengaDUNlg5PRL%2B0cUo%3D&reserved=0>

  *   CenterPoint Energy daily Market Call @ 4:00 PM

Meeting number (access code): 145 250 7028

Join by phone
+1-415-655-0002 US Toll
Meeting password: AjGtHBQ2J58
Join<https://centerpointenergy.webex.com/centerpointenergy/j.php?MTID=m75bb70a621e2320ea26d81e30fa64a94>


Competitive Retailer Relations
CenterPoint Energy Houston Electric, LLC


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