NOTICE DATE:  March 19, 2008

NOTICE TYPE:  R-B031908-01 Outage - Retail

CLASSIFICATION:  Public

SHORT DESCRIPTION:  MarkeTrak API and Texas Market Link (TML)
experienced a service outage.   

INTENDED AUDIENCE:  CRs and TDSPs

DAY AFFECTED:   March 19, 2008 from 1:15 PM to 2:29 PM.

LONG DESCRIPTION:  Wednesday, March 19, 2008 from 1:15 PM to 2:30 PM
ERCOT's MarkeTrak API and the TML application experienced an outage due
to the Enterprise Application Integration (EAI) application going
offline.  The following functionalities were impacted:

*	TML Transaction Services (Customer Switching via TML and Query
ESIID Transaction)
*	MarkeTrak bulk submit process
*	MarkeTrak Registration System related components 

ERCOT is researching the issue and will provide additional information
as it becomes available.  

CONTACT:  If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask] <BLOCKED::mailto:[log in to unmask]> .

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DP/