NOTICE DATE:  March 20, 2008         

NOTICE TYPE:  M-A032008-01 Outage – Retail/Wholesale            

CLASSIFICATION:  Public

SHORT DESCRIPTION:  ERCOT is currently experiencing an unplanned outage affecting both Wholesale and Retail processing systems.

INTENDED AUDIENCE:  All Market Participants        

DAY AFFECTED:  March 20, 2008

LONG DESCRIPTION:  ERCOT is currently experiencing an unplanned outage of the Wholesale and Retail processing systems which impact the following processes and applications:

  • Retail Transaction processing - ERCOT is not processing Inbound or Outbound transactions
  • Texas Market Link (TML) including Web Services and Report Explorer
  • Retail API
  • Wholesale API (PiApp)
  • MarkeTrak (GUI and API)
  • Electronic Data Interchange (EDI)
  • Enterprise Application Integration (EAI)
  • Customer Registration Database

Due to the delays with the source systems, it is likely that there will be a delay in extracts, reports, settlement statements, and invoices.

Additional information will be provided when available.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

 

TR/JA