NOTICE DATE:  March 3, 2008

NOTICE TYPE:  R-A030308-01 Outage - Retail 

CLASSIFICATION:  Public

SHORT DESCRIPTION:  MarkeTrak is currently experiencing service degradation. 

INTENDED AUDIENCE:  CRs and TDSPs

DAY AFFECTED:   March 3, 2008 from 7:55 AM to 8:30 AM

LONG DESCRIPTION: MarkeTrak was unavailable this morning, March 3, 2008, from 7:55 AM until approximately 8:30 AM. 

The application has been restored, however it is experiencing performance degradation.  ERCOT is researching the issue.  Additional information will be provided as it becomes available.

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

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TR/JA