NOTICE DATE: March 3, 2008 NOTICE TYPE: M-A022108-06 FINAL: Outage - Retail/Wholesale CLASSIFICATION: Public SHORT DESCRIPTION: Root cause of extended maintenance outage. INTENDED AUDIENCE: All Market Participants DAY AFFECTED: 8:00 AM Sunday, March 2, 2008 to 6:05 AM Monday, March 3, 2008 LONG DESCRIPTION: ERCOT's scheduled maintenance outage on Sunday, March 2, 2008, scheduled from 8:00 AM to 8:00 PM had to be extended. The maintenance outage was extended as the result of an Operating System failure requiring restoration of drives located on the Electronic Data Interchange (EDI) server. The outage completed on Monday, March 3, 2008 at 6:05 AM. The additional outage time will be counted against the Retail Service Level Agreement and recorded in the ERCOT IT Incident Market Notice Summary. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask] If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com <http://lists.ercot.com/> . DP/TR ________________________________ From: ERCOT Client Relations Sent: Monday, March 03, 2008 7:00 AM To: ERCOT Client Relations; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask] Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps Subject: M-A022108-05 COMPLETION: Outage - Retail/Wholesale: Maintenance outage on Sunday, March 2, 2008 from 8:00 AM to 8:00 PM The ERCOT planned maintenance for March 2, 2008 completed at approximately 6:05 AM today, Monday, March 3, 2008, 2008. All systems and transaction processing were reinstated at that time. As always, connectivity issues such as NAESB or TML can be reported to the ERCOT Help Desk at 512-248-6800 or [log in to unmask] . DP ________________________________ From: ERCOT Client Relations Sent: Sunday, March 02, 2008 9:47 PM To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask] Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps Subject: M-A022108-05 UPDATE: Outage - Retail/Wholesale: Maintenance outage on Sunday, March 2, 2008 from 8:00 AM to 8:00 PM Good Evening, The ERCOT planned maintenance outage is still experiencing issues. ERCOT is still unable to determine an estimated time for the completion of this maintenance outage., Sunday, March 2, 2008. All systems and transaction processing were reinstated at that time. Updates will follow as information is recieved. DP ________________________________ From: ERCOT Client Relations Sent: Sun 3/2/2008 5:54 PM To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask] Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps Subject: M-A022108-03 UPDATE: Outage - Retail/Wholesale: Maintenance outage on Sunday, March 2, 2008 from 8:00 AM to 8:00 PM Good Evening, ERCOT expects the planned maintenance outage to be extended past the anticipated 8:00 PM Sunday, March 2, 2008. ERCOT is currently experiencing system issues. Updates will follow as information is recieved. DP ________________________________ From: ERCOT Client Relations Sent: Friday, February 29, 2008 2:32 PM To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask] Cc: [log in to unmask]; [log in to unmask]; [log in to unmask] Subject: M-A022108-02 REMINDER: Outage - Retail/Wholesale: Maintenance outage on Sunday, March 2, 2008 from 8:00 AM to 8:00 PM NOTICE DATE: February 29, 2008 NOTICE TYPE: M-A022108-02 REMINDER: Outage - Retail/Wholesale CLASSIFICATION: Public SHORT DESCRIPTION: ERCOT has scheduled a maintenance outage for Sunday, March 2, 2008 from 8:00 AM to 8:00 PM. INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, March 2, 2008 from 8:00 AM to 8:00 PM LONG DESCRIPTION: ERCOT has scheduled a maintenance outage from 8:00 AM to 8:00 PM on Sunday, March 2, 2008. ADDITIONAL INFORMATION: During the outage the following functions will be affected: * Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 Transactions will NOT be forwarded during the outage. * 997 functional acknowledgements will NOT be sent during the outage. * Components of the TML and commercial API will NOT be available including: * Find ESI ID * Find Transaction * Submit Transactions * USA Functionalities * Report Explorer, including * Reports * Extracts * Invoices * Settlement Statements * Extract Scheduler * Web Services Data Requests * ERCOT internet services will NOT be available, including but not limited to: * ERCOT.com - www.ercot.com <http://www.ercot.com/> * MarkeTrak - https://marketrak.ercot.com:8443/tmtrack.dll? * TCR - https://tcr.ercot.com <https://tcr.ercot.com/> * Texas Renewables - www.texasrenewables.com <http://www.texasrenewables.com/> MOS, Scheduling API, MOSTML, MOSPUBLIC, and Outage Scheduler will not be affected as there will be a DNS failover from Taylor to Austin. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask] If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com <http://lists.ercot.com/> . TR/JA ________________________________ From: ERCOT Client Relations Sent: Thursday, February 21, 2008 2:21 PM To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask] Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps Subject: M-A022108-01 Outage - Retail/Wholesale: Maintenance outage on Sunday, March 2, 2008 from 8:00 AM to 8:00 PM NOTICE DATE: February 21, 2008 NOTICE TYPE: M-A022108-01 Outage - Retail/Wholesale CLASSIFICATION: Public SHORT DESCRIPTION: ERCOT has scheduled a maintenance outage for Sunday, March 2, 2008 from 8:00 AM to 8:00 PM. INTENDED AUDIENCE: All Market Participants DAY AFFECTED: Sunday, March 2, 2008 from 8:00 AM to 8:00 PM LONG DESCRIPTION: ERCOT has scheduled a maintenance outage from 8:00 AM to 8:00 PM on Sunday, March 2, 2008. ADDITIONAL INFORMATION: During the outage the following functions will be affected: * Market Participants utilizing NAESB to send/receive transactions to/from ERCOT will NOT be able to send/receive transactions to/from ERCOT during the outage. This includes all retail transactions. * 867 Transactions will NOT be forwarded during the outage. * 997 functional acknowledgements will NOT be sent during the outage. * Components of the TML and commercial API will NOT be available including: * Find ESI ID * Find Transaction * Submit Transactions * USA Functionalities * Report Explorer, including * Reports * Extracts * Invoices * Settlement Statements * Extract Scheduler * Web Services Data Requests * ERCOT internet services will NOT be available, including but not limited to: * ERCOT.com - www.ercot.com <http://www.ercot.com/> * MarkeTrak - https://marketrak.ercot.com:8443/tmtrack.dll? * TCR - https://tcr.ercot.com <https://tcr.ercot.com/> * Texas Renewables - www.texasrenewables.com <http://www.texasrenewables.com/> MOS, Scheduling API, MOSTML, MOSPUBLIC, and Outage Scheduler will not be affected as there will be a DNS failover from Taylor to Austin. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask] If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com <http://lists.ercot.com/> . DP/JA