NOTICE DATE: April 15, 2008 NOTICE TYPE: M-A041408-02 FINAL UPDATE: Outage - Retail/Wholesale SHORT DESCRIPTION: Texas Market Link (TML) experienced a service outage. INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: April 14, 2008 from 7:23 AM to 8:35 AM LONG DESCRIPTION: Monday, April 14, 2008 from 7:23 AM to 8:35 AM ERCOT's TML application experienced an outage. The following functionalities were impacted: * Find ESIID * Find Transactions * Report Explorer * Dispute Service Requests * Application Programming Interface (API) Services ERCOT has been unable to determine the root cause for this outage. This will be the final notice on this issue. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask] <BLOCKED::mailto:[log in to unmask]> . If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list. http://lists.ercot.com <http://lists.ercot.com/> DP/ ________________________________ From: ERCOT Client Relations Sent: Monday, April 14, 2008 10:25 AM To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask] Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps Subject: M-A041408-01 Outage - Retail/Wholesale NOTICE DATE: April 14, 2008 NOTICE TYPE: M-A041408-01 Outage - Retail/Wholesale SHORT DESCRIPTION: Texas Market Link (TML) experienced a service outage. INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: April 14, 2008 from 7:23 AM to 8:35 AM LONG DESCRIPTION: Monday, April 14, 2008 from 7:23 AM to 8:35 AM ERCOT's TML application experienced an outage. The following functionalities were impacted: * Find ESIID * Find Transactions * Report Explorer * Dispute Service Requests * Application Programming Interface (API) Services ERCOT is researching the issue and will provide additional information as it becomes available. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask] <BLOCKED::mailto:[log in to unmask]> . If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list. http://lists.ercot.com <http://lists.ercot.com/> DP/JA