NOTICE DATE:  April 15, 2008 

NOTICE TYPE:  M-A041408-02 FINAL UPDATE:  Outage – Retail/Wholesale

SHORT DESCRIPTION:  Texas Market Link (TML) experienced a service outage.   

INTENDED AUDIENCE:  ERCOT Market Participants 

DAY AFFECTED:  April 14, 2008 from 7:23 AM to 8:35 AM  

LONG DESCRIPTION:  Monday, April 14, 2008 from 7:23 AM to 8:35 AM ERCOT’s TML application experienced an outage.  The following functionalities were impacted:

  • Find ESIID
  • Find Transactions
  • Report Explorer
  • Dispute Service Requests
  • Application Programming Interface (API) Services

ERCOT has been unable to determine the root cause for this outage.  This will be the final notice on this issue.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list.

http://lists.ercot.com

DP/

 

 

From: ERCOT Client Relations
Sent: Monday, April 14, 2008 10:25 AM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: M-A041408-01 Outage - Retail/Wholesale

 

NOTICE DATE:  April 14, 2008 

NOTICE TYPE:  M-A041408-01 Outage – Retail/Wholesale

SHORT DESCRIPTION:  Texas Market Link (TML) experienced a service outage.   

INTENDED AUDIENCE:  ERCOT Market Participants 

DAY AFFECTED:  April 14, 2008 from 7:23 AM to 8:35 AM  

LONG DESCRIPTION:  Monday, April 14, 2008 from 7:23 AM to 8:35 AM ERCOT’s TML application experienced an outage.  The following functionalities were impacted:

  • Find ESIID
  • Find Transactions
  • Report Explorer
  • Dispute Service Requests
  • Application Programming Interface (API) Services

ERCOT is researching the issue and will provide additional information as it becomes available.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list.

http://lists.ercot.com

DP/JA