NOTICE DATE: May 29, 2008
NOTICE TYPE: R-A052808-02 UPDATE - Retail Processing
CLASSIFICATION: Public
SHORT DESCRIPTION: ERCOT
experienced an unplanned outage which impacted Retail Transaction
processing.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: May 28, 2008 from 5:26 PM to 6:05 PM
LONG DESCRIPTION: Due to a
connectivity issue with the Electronic Data Interchange (EDI) server, ERCOT
experienced an unplanned Retail Transaction processing outage on May 28, 2008
from 5:26 PM to 6:05 PM. The connectivity issue has been resolved and
ERCOT will continue to monitor EDI server performance.
ERCOT
is currently analyzing the impact to Retail Transaction processing to determine
the volume and transactions impacted. Additional information related to
the impact on Retail Transactions will be provided when available.
CONTACT: If you have any questions, please contact your
ERCOT Account Manager. You may also call the general ERCOT Client Services
phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].
If you
are receiving e-mail from an ERCOT distribution list that you no longer wish to
receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
JA/DP
From: ERCOT Client Relations
Sent: Wednesday, May 28, 2008 5:44
PM
To:
Cc:
Subject: R-A052808-01 INITIAL NOTICE
- Retail Processing
NOTICE DATE: May 28, 2008
NOTICE TYPE: R-A052808-01 Retail Processing
CLASSIFICATION: Public
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: May 28, 2008 from 5:26 PM to present
DESCRIPTION: ERCOT is currently experiencing an outage impacting Retail
Transaction processing.
ERCOT
is working on resolving this issue and will provide additional information as
it becomes available
CONTACT: If you have any questions, please
contact your ERCOT Account Manager. You may also call the general
ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client
Services via e-mail at [log in to unmask].
If you are receiving e-mail from an ERCOT distribution
list that you no longer wish to receive, please follow this link in order to
unsubscribe from this list: http://lists.ercot.com
DP/DG