NOTICE DATE:  May 01, 2008          

NOTICE TYPE:  M-A043008-02 – FINAL - Outage – Retail\Wholesale

CLASSIFICATION: Public

SHORT DESCRIPTION:  Multiple Texas Market Link (TML) components unavailable

INTENDED AUDIENCE:  All Market Participants

DAY AFFECTED:  April 30, 2008, from 3:50 PM to 5:06 PM

LONG DESCRIPTION:  ERCOT’s TML Find ESIID, Find Transactions, Report Explorer, and eServices components were unavailable on April 30, 2008 from 3:50 PM to 5:06 PM.   

This outage was caused by unplanned maintenance of the Settlements & Billing Database which required the Settlements & Billing Database and the Enterprise Application Integration server to be shut down.  As a result, this caused the web components to become unavailable.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager.  You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

JA/ DP

From: ERCOT Client Relations
Sent: Wednesday, April 30, 2008 5:07 PM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: M-A043008-01 Outage – Retail\Wholesale

 

NOTICE DATE:  April 30, 2008          

NOTICE TYPE:  M-A043008-01 Outage – Retail\Wholesale        

CLASSIFICATION:  Public

INTENDED AUDIENCE:  All Market Participants

DAY AFFECTED:  April 30, 2008, from 3:50 PM to present        

DESCRIPTION: ERCOT’s Texas Market Link’s Find ESIID, Find Transactions, Report Explorer, and eServices components are currently unavailable. 

ERCOT is working on resolving this issue and will provide additional information as it becomes available        

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

 

DP/DG