NOTICE DATE: May 12, 2008
NOTICE TYPE: R-A051208-02 - UPDATE - Outage - Retail
CLASSIFICATION: Public
SHORT DESCRIPTION: MarkeTrak API application outage
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: May 12, 2008 from 7:26 AM to 12:45 PM
LONG DESCRIPTION: The MarkeTrak API application experienced an outage
today, May 12, 2008 from approximately 7:26 AM to 12:45 PM.
This issue has been temporarily resolved by utilizing a different
server. Additional details will be provided as they become available.
CONTACT: If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
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longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .
JA/DP
________________________________
From: ERCOT Client Relations
Sent: Monday, May 12, 2008 11:17 AM
To: [log in to unmask];
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Cc: [log in to unmask]; [log in to unmask];
[log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A051208-01 INITIAL NOTICE - Outage - Retail
NOTICE DATE: May 12, 2008
NOTICE TYPE: R-A051208-01 Outage - Retail
CLASSIFICATION: Public
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: May 12, 2008 from 7:26 AM to present
DESCRIPTION: ERCOT's MarkeTrak API application is currently
unavailable.
ERCOT is working on resolving this issue and will provide additional
information as it becomes available
CONTACT: If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]
If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .
JA/DG