NOTICE DATE:  May 12, 2008

NOTICE TYPE:  R-A051208-02 – UPDATE - Outage – Retail 

CLASSIFICATION: Public

SHORT DESCRIPTION:  MarkeTrak API application outage

INTENDED AUDIENCE:  CRs and TDSPs

DAY AFFECTED:  May 12, 2008 from 7:26 AM to 12:45 PM

LONG DESCRIPTION:  The MarkeTrak API application experienced an outage today, May 12, 2008 from approximately 7:26 AM to 12:45 PM. 

This issue has been temporarily resolved by utilizing a different server.  Additional details will be provided as they become available. 

CONTACT:
 If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

 

JA/DP

 


From: ERCOT Client Relations
Sent: Monday, May 12, 2008 11:17 AM
To: [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A051208-01 INITIAL NOTICE - Outage – Retail

 

NOTICE DATE:  May 12, 2008
 
        

NOTICE TYPE:  R-A051208-01 Outage – Retail 
    

CLASSIFICATION:  Public

INTENDED AUDIENCE:  CRs and TDSPs

DAY AFFECTED:  May 12, 2008 from 7:26 AM to present  
    
  

DESCRIPTION:  ERCOT’s MarkeTrak API application is currently unavailable. 

ERCOT is working on resolving this issue and will provide additional information as it becomes available  
  
  

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

JA/DG