NOTICE DATE: June 4, 2008
NOTICE TYPE: M-D060308-02
UPDATE - Retail Processing
CLASSIFICATION: Public
SHORT DESCRIPTION: ERCOT
experienced an unplanned outage of the Customer Registration Database on
Tuesday, June 3, 2008 from 4:45 PM to 5:25 PM.
INTENDED AUDIENCE: ERCOT
Market Participants
DAY AFFECTED: Tuesday,
June 3, 2008 from 4:45 PM to 5:25 PM
LONG DESCRIPTION: ERCOT
experienced an unplanned outage of the Customer Registration Database on
Tuesday, June 3, 2008 from 4:45 PM to 5:25 PM. This outage was the result
of a processing issue within the Enterprise Application Integration
application. ERCOT has taken the necessary steps to resume transaction
processing. 814_20s were not impacted by this issue.
CONTACT: If you have any
questions, please contact your ERCOT Account Manager. You may also call the
general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT
Client Services via e-mail at [log in to unmask].
If you are
receiving e-mail from an ERCOT distribution list that you no longer wish to
receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
JA/SH
From: ERCOT Client Relations
Sent: Tuesday, June 03, 2008 5:26
PM
To:
Cc:
Subject: M-D060308-01 INITIAL
NOTICE - Retail Processing
NOTICE DATE:
June 3, 2008
NOTICE TYPE:
M-D060308-01 INITIAL NOTICE - Retail Processing
CLASSIFICATION: Public
INTENDED AUDIENCE:
ERCOT Market Participants
DAY AFFECTED:
Tuesday, June 3, 2008 from 4:45 PM to present
DESCRIPTION: ERCOT is currently experiencing an outage of the Customer Registration Database.
ERCOT
is working on resolving this issue and will provide additional information as
it becomes available
CONTACT: If you have
any questions, please contact your ERCOT Account Manager. You may also call the
general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT
Client Services via e-mail at [log in to unmask].
If you are receiving e-mail from an ERCOT distribution
list that you no longer wish to receive, please follow this link in order to
unsubscribe from this list: http://lists.ercot.com.
JA/JA