NOTICE DATE: June 30, 2008 NOTICE TYPE: M-C062708-02 UPDATE Outage Retail/Wholesale CLASSIFICATION: Public SHORT DESCRIPTION: ERCOT's Customer Registration Database experienced an outage on June 27, 2008 from 1:56 PM to 3:55 PM. INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: Friday, June 27, 2008 from 1:56 PM to 3:55 PM LONG DESCRIPTION: ERCOT's Customer Registration Database workflow locked on June 27, 2008 at approximately 1:56 PM. One (1) service order has been corrected as a result of this processing issue. The Customer Registration Database has been recycled and ERCOT will continue to monitor system availability and performance. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask] If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com <http://lists.ercot.com/> . JA/DH ________________________________ From: ERCOT Client Relations Sent: Friday, June 27, 2008 4:56 PM To: [log in to unmask]; [log in to unmask]; [log in to unmask] Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps Subject: M-C062708-01 Outage Retail/Wholesale NOTICE DATE: June 27, 2008 NOTICE TYPE: M-C062708-01 Outage Retail/Wholesale CLASSIFICATION: Public SHORT DESCRIPTION: ERCOT's Customer Registration Database experienced an outage today, June 27, 2008 from 1:56 PM to 3:55 PM. INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: Friday, June 27, 2008 from 1:56 PM to 3:55 PM LONG DESCRIPTION: ERCOT's Customer Registration Database experienced an outage today, June 27, 2008 from 1:56 PM to 3:55 PM. Transaction processing was impacted during this outage. ERCOT is currently investigating this issue and additional details will be provided as they become available. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask] If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com <http://lists.ercot.com/> . JA/SH