NOTICE DATE: June 4, 2008
NOTICE TYPE: R-A060208-02 UPDATE Outage –
Retail Processing
CLASSIFICATION: Public
SHORT DESCRIPTION: ERCOT experienced an
unplanned outage of the Customer Registration Database (CRD) from 7:47 PM
Sunday, June 1, 2008 until 7:15 AM Monday, June 2, 2008.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: 7:47 PM Sunday, June 1, 2008
until 7:15 AM Monday, June 2,
2008
LONG DESCRIPTION: As a result of this unplanned
Customer Registration Database (CRD) outage, Batch transactions were delayed. Batch
transactions include 814_06, 814_08, and 814_22 transactions.
Further investigation by ERCOT has not identified any
additional transaction impacts resulting from this outage.
CONTACT: If you have any questions, please contact your
ERCOT Account Manager. You may also call the general ERCOT Client Services
phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].
If you are receiving e-mail from an ERCOT
distribution list that you no longer wish to receive, please follow this link
in order to unsubscribe from this list: http://lists.ercot.com.
JA/CD
From: ERCOT Client
Relations
Sent: Monday, June 02, 2008 11:55
AM
To:
Cc:
Subject: R-A060208-01 Outage
– Retail Processing
NOTICE DATE: June 2, 2008
NOTICE TYPE: R-A060208-01 Outage – Retail
Processing
CLASSIFICATION:
Public
SHORT DESCRIPTION: ERCOT experienced an
unplanned outage from 7:47 PM Sunday, June 1, 2008 until 7:15 AM Monday, June
2, 2008.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: 7:47 PM Sunday, June 1, 2008
until 7:15 AM Monday, June 2,
2008
LONG DESCRIPTION: ERCOT experienced an
unplanned outage of the Customer Registration Database (CRD) from 7:47 PM
Sunday, June 1, 2008 (the end of the maintenance outage) until 7:15 AM Monday,
June 2, 2008. This outage is the result of human error.
The components of the CRD did not
start correctly after the planned maintenance outage. Retail
transactions were not processed appropriately and Retail Batch processing was
delayed. As a result, outbound transactions will not meet Protocol
requirements.
ERCOT is investigating additional
impacts resulting from this outage. Additional
CONTACT: If you have any questions,
please contact your ERCOT Account Manager. You may also call the general ERCOT
Client Services phone number at (512) 248-3900 or contact ERCOT Client Services
via e-mail at [log in to unmask].
If you are
receiving e-mail from an ERCOT distribution list that you no longer wish to
receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
DP/JA