NOTICE DATE: June 4, 2008 NOTICE TYPE: M-D060308-02 UPDATE - Retail Processing CLASSIFICATION: Public SHORT DESCRIPTION: ERCOT experienced an unplanned outage of the Customer Registration Database on Tuesday, June 3, 2008 from 4:45 PM to 5:25 PM. INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: Tuesday, June 3, 2008 from 4:45 PM to 5:25 PM LONG DESCRIPTION: ERCOT experienced an unplanned outage of the Customer Registration Database on Tuesday, June 3, 2008 from 4:45 PM to 5:25 PM. This outage was the result of a processing issue within the Enterprise Application Integration application. ERCOT has taken the necessary steps to resume transaction processing. 814_20s were not impacted by this issue. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask] If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com <http://lists.ercot.com/> . JA/SH ________________________________ From: ERCOT Client Relations Sent: Tuesday, June 03, 2008 5:26 PM To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask] Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps Subject: M-D060308-01 INITIAL NOTICE - Retail Processing NOTICE DATE: June 3, 2008 NOTICE TYPE: M-D060308-01 INITIAL NOTICE - Retail Processing CLASSIFICATION: Public INTENDED AUDIENCE: ERCOT Market Participants DAY AFFECTED: Tuesday, June 3, 2008 from 4:45 PM to present DESCRIPTION: ERCOT is currently experiencing an outage of the Customer Registration Database. ERCOT is working on resolving this issue and will provide additional information as it becomes available CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask] If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com <http://lists.ercot.com/> . JA/JA