NOTICE DATE:  June 4, 2008

NOTICE TYPE:  M-D060308-02 UPDATE - Retail Processing

CLASSIFICATION: Public

SHORT DESCRIPTION:  ERCOT experienced an unplanned outage of the Customer Registration Database on Tuesday, June 3, 2008 from 4:45 PM to 5:25 PM.

INTENDED AUDIENCE:  ERCOT Market Participants

DAY AFFECTED:  Tuesday, June 3, 2008 from 4:45 PM to 5:25 PM

LONG DESCRIPTION:  ERCOT experienced an unplanned outage of the Customer Registration Database on Tuesday, June 3, 2008 from 4:45 PM to 5:25 PM.  This outage was the result of a processing issue within the Enterprise Application Integration application.  ERCOT has taken the necessary steps to resume transaction processing.  814_20s were not impacted by this issue.

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

JA/SH

From: ERCOT Client Relations
Sent: Tuesday, June 03, 2008 5:26 PM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: M-D060308-01 INITIAL NOTICE - Retail Processing

 

NOTICE DATE:  June 3, 2008          

NOTICE TYPE:  M-D060308-01 INITIAL NOTICE - Retail Processing        

CLASSIFICATION:  Public

INTENDED AUDIENCE:  ERCOT Market Participants 

DAY AFFECTED:  Tuesday, June 3, 2008 from 4:45 PM to present      

DESCRIPTION: ERCOT is currently experiencing an outage of the Customer Registration Database.     

ERCOT is working on resolving this issue and will provide additional information as it becomes available        

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

JA/JA