NOTICE DATE:  June 2, 2008          

NOTICE TYPE:  R-A060208-01 Outage - Retail Processing        

CLASSIFICATION:  Public

SHORT DESCRIPTION:  ERCOT experienced an unplanned outage from 7:47 PM
Sunday, June 1, 2008 until 7:15 AM Monday, June 2, 2008.        

INTENDED AUDIENCE:  CRs and TDSPs        

DAY AFFECTED:  7:47 PM Sunday, June 1, 2008 until 7:15 AM Monday, June
2, 2008

LONG DESCRIPTION:  ERCOT experienced an unplanned outage of the Customer
Registration Database (CRD) from 7:47 PM Sunday, June 1, 2008 (the end
of the maintenance outage) until 7:15 AM Monday, June 2, 2008.  This
outage is the result of human error.  

The components of the CRD did not start correctly after the planned
maintenance outage.   Retail transactions were not processed
appropriately and Retail Batch processing was delayed.  As a result,
outbound transactions will not meet Protocol requirements.   

ERCOT is investigating additional impacts resulting from this outage.
Additional information will be provided as it becomes available. 

CONTACT:  If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]

If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .

 

DP/JA