NOTICE DATE: June 2, 2008
NOTICE TYPE: R-A060208-01 Outage – Retail
Processing
CLASSIFICATION:
Public
SHORT DESCRIPTION: ERCOT experienced an
unplanned outage from 7:47 PM Sunday, June 1, 2008 until 7:15 AM Monday, June 2,
2008.
INTENDED AUDIENCE: CRs and TDSPs
DAY AFFECTED: 7:47 PM Sunday, June 1, 2008 until
7:15 AM Monday, June 2, 2008
LONG DESCRIPTION: ERCOT experienced an unplanned
outage of the Customer Registration Database (CRD) from 7:47 PM Sunday, June 1,
2008 (the end of the maintenance outage) until 7:15 AM Monday, June 2, 2008.
This outage is the result of human error.
The components of the CRD did not
start correctly after the planned maintenance outage. Retail transactions
were not processed appropriately and Retail Batch processing was delayed. As a
result, outbound transactions will not meet Protocol requirements.
ERCOT is investigating additional
impacts resulting from this outage. Additional
CONTACT: If you have any questions,
please contact your ERCOT Account Manager. You may also call the general ERCOT
Client Services phone number at (512) 248-3900 or contact ERCOT Client Services
via e-mail at [log in to unmask].
If you are
receiving e-mail from an ERCOT distribution list that you no longer wish to
receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.
DP/JA