NOTICE DATE: July 23, 2008 NOTICE TYPE: R-A072308-02 - Update Outage Retail Processing CLASSIFICATION: Public SHORT DESCRIPTION: Update on ERCOT unplanned Electronic Data Interface (EDI) Server outage. INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: July 23, 2008 from 8:15 AM to 9:33 AM LONG DESCRIPTION: ERCOT experienced an unplanned outage of the Electronic Data Interface (EDI) Server from 8:15 AM to 9:33 AM, July 23, 2008. Due to inbound and outbound processes not completing as normal, the Electronic Data Interface (EDI) Server was rebooted. This reboot required data clean-up to maintain the integrity of the transactions that were currently processing through the system. Transactions are processing as normal and all backlogged transactions have cleared. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask] If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com <http://lists.ercot.com/> DH/DP ________________________________ From: ERCOT Client Relations Sent: Wednesday, July 23, 2008 10:36 AM To: [log in to unmask]; [log in to unmask] Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps Subject: R-A072308-01 - Outage Retail Processing NOTICE DATE: July 23, 2008 NOTICE TYPE: R-A072308-01 - Outage Retail Processing CLASSIFICATION: Public SHORT DESCRIPTION: ERCOT experienced an unplanned outage of the Electronic Data Interface (EDI) Server from 8:15 AM to 9:33 AM, July 23, 2008. INTENDED AUDIENCE: CRs and TDSPs DAY AFFECTED: July 23, 2008 from 8:15 AM to 9:33 AM LONG DESCRIPTION: ERCOT experienced an unplanned outage of the Electronic Data Interface (EDI) Server on July 23, 2008 from 8:15 AM to 9:33 AM. The EDI Server has been restored and is operating normally. ERCOT will provide additional details when they become available. CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask] If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com <http://lists.ercot.com/> DH/JR/DP