NOTICE DATE:  July 23, 2008    

 

NOTICE TYPE:  R-A072308-02 – Update Outage Retail Processing

 

CLASSIFICATION:  Public

 

SHORT DESCRIPTION:  Update on ERCOT unplanned Electronic Data Interface (EDI) Server outage.

 

INTENDED AUDIENCE:  CRs and TDSPs

 

DAY AFFECTED:  July 23, 2008 from 8:15 AM to 9:33 AM

 

LONG DESCRIPTION:  ERCOT experienced an unplanned outage of the Electronic Data Interface (EDI) Server from 8:15 AM to 9:33 AM, July 23, 2008. Due to inbound and outbound processes not completing as normal, the Electronic Data Interface (EDI) Server was rebooted.  This reboot required data clean-up to maintain the integrity of the transactions that were currently processing through the system.

 

Transactions are processing as normal and all backlogged transactions have cleared.

 

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com 

 DH/DP

From: ERCOT Client Relations
Sent: Wednesday, July 23, 2008 10:36 AM
To: [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A072308-01 – Outage Retail Processing

 

NOTICE DATE: July 23, 2008    

 

NOTICE TYPE:  R-A072308-01 – Outage Retail Processing

 

CLASSIFICATION:  Public

 

SHORT DESCRIPTION:  ERCOT experienced an unplanned outage of the Electronic Data Interface (EDI) Server from 8:15 AM to 9:33 AM, July 23, 2008.

 

INTENDED AUDIENCE:  CRs and TDSPs

 

DAY AFFECTED:  July 23, 2008 from 8:15 AM to 9:33 AM

 

LONG DESCRIPTION:  ERCOT experienced an unplanned outage of the Electronic Data Interface (EDI) Server on July 23, 2008 from 8:15 AM to 9:33 AM.  The EDI Server has been restored and is operating normally.

 

ERCOT will provide additional details when they become available.

 

CONTACT:  If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com 

 DH/JR/DP