NOTICE DATE: September 11, 2008 NOTICE TYPE: M-A091108-01 Operations CLASSIFICATION: Public SHORT DESCRIPTION: Preparations for Hurricane Ike INTENDED AUDIENCE: QSEs and Resource Entities DAY AFFECTED: September 11, 2008 LONG DESCRIPTION: Normal Market Operations will be maintained until further notice. ERCOT reminds QSEs of the following: * It is important that QSEs follow schedules and deployments unless instructed otherwise by an ERCOT operator. * ERCOT requests QSEs make every attempt to keep Resource Plans, schedules, and bids up to date. * If normally operating resources will be offline and or unavailable we ask that you notify ERCOT operators. * If the API is down, QSEs should use the Texas Market Link web portal (https://tml.ercot.com <https://tml.ercot.com/> ). * If the QSEs are unable to utilize the web portal, QSEs should notify ERCOT help desk. If there are changes QSEs need to perform which have significant operational impacts, the QSE should also notify the ERCOT operator. If the ERCOT system operator cannot be reached, call the client service hotline, 512-248-3900 (Option 1). This hotline will be monitored by ERCOT personnel on a 24/7 basis. For technical issue, please contact the ERCOT Helpdesk at 512-248-6800. * For non system operations questions or concerns, such as those regarding settlement matters, please do not call the ERCOT operator or help desk. QSEs may call the client service hotline, 512-248-3900 (Option 1). This hotline will be monitored by ERCOT personnel on a 24/7 basis. * QSEs are asked to bid in all the DBES and UBES they have available. This will maximize the chances of keeping the market operating. DBES is particularly important when the storm makes landfall and there is a rapid loss of load. UBES will be important during recovery. * QSEs should be prepared to take generators offline rapidly if ERCOT instructs them to do so. * If there is difficulty with maintaining functional market operation, ERCOT may Suspend (or ask QSEs to Ignore) Balancing Energy Deployments (e.g. Hold interval indefinitely), and follow only ERCOT Command and control e.g. OOME, VDI (resource or fleet). * If ERCOT holds an interval, QSEs should follow schedule, hold balancing amount from last good interval * In the case of loss of communications between ERCOT and the QSE or between the QSE and its generators, QSEs and Generators should follow the Constant Frequency Operating Guide (see attached). CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask] <mailto:[log in to unmask]> . If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com <http://lists.ercot.com/> .