NOTICE DATE:  September 11, 2008

 

NOTICE TYPE:  M-B091108-01 - Informational:  Plan for re-establishing
NAESB connectivity with ERCOT 

 

CLASSIFICATION: Public

 

SHORT DESCRIPTION:  NAESB connectivity preparations for Hurricane Ike

 

INTENDED AUDIENCE:  TDSPs and CRs

 

DAY AFFECTED:  Beginning September 11, 2008 through the end of hurricane
emergency efforts

 

LONG DESCRIPTION:  In preparations for Hurricane Ike, ERCOT is preparing
for the scenario where its trading partners may lose connectivity to
ERCOT via NAESB.  To facilitate an efficient restoration of
connectivity, ERCOT asks impacted Market Participants to utilize this
communication path when they are prepared to re-establish NAESB
connectivity as well as for the proactive measures requesting ERCOT
disable NAESB connectivity.

 

*          ERCOT will follow NAESB protocols.  

*          If NAESB connectivity is interrupted, ERCOT will attempt to
send the file three (3) times within a 15 minute period.  

*          After a period with three (3) unsuccessful send attempts,
ERCOT will attempt to contact the Market Participant/Service Provider
technical contact listed in the entity's Testing Worksheet (TW) on file
with ERCOT prior to disabling the Market Participant.  ERCOT will
attempt to establish this contact via phone.  If this is not possible,
we will also send a follow up e-mail for informational purposes.  

*          If communication is not established via phone, connectivity
with the trading partner will be temporality disabled.  

 

ERCOT will maintain a list of those Market Participants that were
disabled in the event the Market Participant has issues with their
e-mail systems.  When connectivity issues are encountered, Market
Participant data is safely moved to a temporary directory so that files
are correctly resubmitted when NAESB communications are re-established.


 

When a Market Participant is prepared to re-establish connectivity, they
should contact the ERCOT Help Desk (512-248-6800 or [log in to unmask]).
In the communication, please request that "NAESB connectivity be
re-established Market Participant DUNS number ________ or NAESB
connectivity be re-established Service Provider responsible for DUNS
number _______".  Please be sure to include all DUNS numbers for your
entity.  When NAESB connectivity is re-established, ERCOT will send
transactions that were placed into holding folders for that Market
Participant. 

 

Market Participants may also use the above process to proactively
request their connectivity be temporarily disabled.  This should occur
in the event that Market Participants anticipate NAESB connectivity
issues and would like to prevent connections from being blocked due to
unsuccessful NAESB connectivity attempts.  In this instance, Market
Participants will need to contact the ERCOT Help Desk to request
connectivity be disabled.  To re-enable NAESB connectivity, Market
Participants should utilize the same process above by contacting the
ERCOT Help Desk when systems are back up and operating. 

 

Please note that the same Testing Worksheet contact will be used in this
process as well.

 

ERCOT asks that all NAESB connectivity requests be made through the Help
Desk so that the request can be directed to the appropriate on-call
staff so as not to delay the process.

Please contact your Retail Account Manager with any questions.

 

ADDITIONAL INFORMATION:  If Market Participants are unable to utilize
the Texas Market Link (TML), please notify the ERCOT Help Desk. If there
are any issues that have a significant impact, please contact a system
operator or your Account Manager. ERCOT staff will be available 24/7 for
the duration of the hurricane emergency.

     

CONTACT:  If you have any questions, please contact your ERCOT Account
Manager. You may also call the general ERCOT Client Services phone
number at (512) 248-3900 or contact ERCOT Client Services via e-mail at
[log in to unmask]

 

If you are receiving e-mail from an ERCOT distribution list that you no
longer wish to receive, please follow this link in order to unsubscribe
from this list: http://lists.ercot.com <http://lists.ercot.com/> .

 

JR/JA