NOTICE DATE: September 11, 2008
NOTICE TYPE: M-B091108-01 – Informational:
Plan for re-establishing NAESB connectivity with ERCOT
CLASSIFICATION: Public
SHORT DESCRIPTION: NAESB
connectivity preparations for Hurricane Ike
INTENDED AUDIENCE: TDSPs
and CRs
DAY AFFECTED: Beginning September 11, 2008
through the end of hurricane emergency efforts
LONG
DESCRIPTION: In preparations for Hurricane Ike, ERCOT is preparing for the scenario
where its trading partners may lose connectivity to ERCOT via NAESB. To
facilitate an efficient restoration of connectivity, ERCOT asks impacted Market
Participants to utilize this communication path when they are prepared to
re-establish NAESB connectivity as well as for the proactive measures
requesting ERCOT disable NAESB connectivity.
·
ERCOT will follow NAESB protocols.
·
If NAESB connectivity is interrupted, ERCOT will
attempt to send the file three (3) times within a 15 minute period.
·
After a period with three (3) unsuccessful send
attempts, ERCOT will attempt to contact the Market Participant/Service Provider
technical contact listed in the entity’s Testing Worksheet (TW) on file
with ERCOT prior to disabling the Market Participant. ERCOT will attempt
to establish this contact via phone. If this is not possible, we will also
send a follow up e-mail for informational purposes.
·
If communication is not established via phone,
connectivity with the trading partner will be temporality disabled.
ERCOT will maintain a list of those Market Participants that
were disabled in the event the Market Participant has issues with their e-mail
systems. When connectivity issues are encountered, Market Participant
data is safely moved to a temporary directory so that files are correctly
resubmitted when NAESB communications are re-established.
When a Market Participant is prepared to re-establish
connectivity, they should contact the ERCOT Help Desk (512-248-6800 or [log in to unmask]). In the
communication, please request that “NAESB connectivity be re-established
Market Participant DUNS number ________ or NAESB connectivity be re-established
Service Provider responsible for DUNS number _______”. Please be
sure to include all DUNS numbers for your entity. When NAESB connectivity
is re-established, ERCOT will send transactions that were placed into holding
folders for that Market Participant.
Market Participants may also use the above process to
proactively request their connectivity be temporarily disabled. This should
occur in the event that Market Participants anticipate NAESB connectivity
issues and would like to prevent connections from being blocked due to
unsuccessful NAESB connectivity attempts. In this instance, Market
Participants will need to contact the ERCOT Help Desk to request connectivity
be disabled. To re-enable NAESB connectivity, Market Participants should
utilize the same process above by contacting the ERCOT Help Desk when systems
are back up and operating.
Please note that the same Testing Worksheet contact will be used
in this process as well.
ERCOT asks that all NAESB connectivity requests be made
through the Help Desk so that the request can be directed to the appropriate
on-call staff so as not to delay the process.
Please contact your Retail Account Manager with any
questions.
ADDITIONAL INFORMATION: If Market Participants are unable to
utilize the Texas Market Link (TML), please notify the ERCOT Help Desk. If
there are any issues that have a significant impact, please contact a system
operator or your Account Manager. ERCOT staff will be available 24/7 for the
duration of the hurricane emergency.
CONTACT: If you have any questions, please contact your
ERCOT Account Manager. You may also call the general ERCOT Client Services
phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask]
If you are receiving e-mail from an ERCOT distribution list
that you no longer wish to receive, please follow this link in order to
unsubscribe from this list: http://lists.ercot.com.
JR/JA