NOTICE DATE: December 15, 2008

NOTICE TYPE: R-A121508-02 Retail MarkeTrak Outage

INTENDED AUDIENCE: CRs and TDSPs

DAY AFFECTED: December 15, 2008 at 1:00 PM

DESCRIPTION: ERCOT will be taking a brief outage of the MarkeTrak Application GUI to correct a reported privilege issue with the execution of certain reports. This requires a restart of the application which will take approximately 20 minutes. This outage will occur at 1:00 PM, today.

API users will be unaffected.

CONTACT: If you have any questions, please contact your ERCOT Account Manager. You may also call the general ERCOT Client Services phone number at (512) 248-3900 or contact ERCOT Client Services via e-mail at [log in to unmask].

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com

DP/JA

From: ERCOT Client Relations
Sent: Monday, December 15, 2008 10:49 AM
To: [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]; [log in to unmask]
Cc: [log in to unmask]; [log in to unmask]; [log in to unmask]; 1 ERCOT Client Service Reps
Subject: R-A121508-01 MarkeTrak Reporting

NOTICE DATE: December 15, 2008

NOTICE TYPE: R-A121508-01 MarkeTrak Reporting

INTENDED AUDIENCE: CRs and TDSPs

DAY AFFECTED: December 14, 2008 to present

DESCRIPTION: ERCOT’s MarkeTrak graphical user interface (GUI) application is experiencing permission issues with user created reports run against Report Project: ERCOT Projects. This issue arose after the migration on December 14, 2008. All reports created and executed against other report levels are available. ERCOT is working on resolving this issue and will provide additional information as it becomes available.

If you are receiving e-mail from an ERCOT distribution list that you no longer wish to receive, please follow this link in order to unsubscribe from this list: http://lists.ercot.com.

DP/JR/JA/DH